Microsoft teams login loop iphone I have tried restarting my phone, adding/removing my account from the app, and reconnecting to the internet. 1). Mar 29, 2024 · If you have Microsoft 365 administrator account, you can try following documentation: Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn If you're an end user, you can also try following the troubleshooting steps outlined in the document: Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn May 29, 2021 · Hi, I am having huge issues logging into the CVR version of teams. Oct 28, 2023 · You can do this by going to Settings > Apps > Microsoft Authenticator > Storage > Clear Cache and Clear Data. Restart Teams: Open Microsoft Teams again, enter your credentials, and see if the issue persists. 4. Download Teams for Work/School application on this link: Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams [34ad-038a-27f-2a9b] Open the Teams app without logging in. Sign-in and sing-out couple times. Reboot 6. I've tried the steps of this page using Chrome, Firefox and edge: Deleting Teams cache folder. I have tried many ways but I still cannot get it work. They were using MS Teams using their e-mail set up on custom e-mail server using @Company portal . Feb 4, 2024 · It is my belief that the original loop problem for was due to having a business and personal logon within the old client version of Teams. If issues persist, uninstall and reinstall the app. All of them loop. You can do this by right-clicking on the Teams icon in the system tray and selecting Quit. So in this case, I'm Non-Microsoft Staff I don't have access to your account nor I'm authorized to do so. I've cleared browsing history, switched to three different browsers, including downloading Edge and trying that, and using Chrome Incognito. Apr 6, 2023 · Hello Esther, My name is Indhurani, I'm sorry that you are experiencing this issue, and I will try my best to assist you. Jan 5, 2024 · We were doing some basic testing of the Microsoft Loop app before publishing on our company portal site. The only solution is to remove ~/. This issue occurs if you use the Trusted Sites feature in your browser and you don't add the URLs for Microsoft Teams to the list of sites that your browser Search for Microsoft Teams keys in keychain. Apr 30, 2020 · However, I found a workaround when it happens: close the Teams app and the authenticator application. Click on offload app. Select it to open the sign-in window. Sign out of Microsoft Teams and Outlook . Clear teams credential cache through: Search for Credential Manager or go to Control Panel > credential manager > Windows credential> Delete all teams cache 3. In 4-6 attempts (each successful one) it resets authentication way. We are a community that strives to help each other with implementation, deployment, and maintenance of Teams. ). There are numerous solutions to the Microsoft Teams app's iPhone compatibility issues. This time I have manually typed in my old teams email. Edge-windows PC. Succeeded! Good job! You have successfully configured your security information. This will bring up a menu and at the very bottom of it, there is an option to sign out. When I click "login another way", the only two options are the authenticator and to enter a code, which tells me to view it on the authenticator. Sep 23, 2024 · Good day! Thank you for posting in the Microsoft Community. Remember to keep your login details safe and don’t share them with anyone. Enter my Email: *** Email address is removed for privacy *** 3. I still see my account on the selection screen but once I select it I get stuck in the loop again. Unable to log into Microsoft Defender on my iphone. 3. Now they have introduced an AD deployment using this domain name and domain accounts naming,… Mar 31, 2023 · For example, uninstall and install couple times, Reset the TEAMs from iPhone settings. Sep 13, 2024 · Microsoft's back-end support team should check the advanced logs. You can approve the authentication by long-tapping the Duo Push notification from within the Microsoft Teams app so the Teams app maintains focus. Like part of the Teams app considered me to have a valid login, but some code did not. 1. I enter this code then when I get put back into the app it Apr 13, 2021 · Has anybody been using ADFS with Teams noticed an issue with the last two firmware updates, when performing logins off-network? I have a customer running Yealink MP56 phones and the latest firmware 122. This article looks at common issues with Microsoft Teams not working on iPhones and provides simple solutions to help get around them. Jun 13, 2024 · Hi Kristy, Thank you for reaching out. 5) is stuck on sign-in, in the infinite loop MS Teams <-> Authenticator app (the only thing that helps is to click very fast to sign out and re-sign in again). Close teams from task manager 2. So far only disabling passwordless authentication is helping and lets me use Teams. You may ask the question in this community. Team today. Still stuck in the loop. Refer to Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn. Oct 17, 2023 · 2. " so now can Microsoft will even tell you this is a bad idea and that you will have down time and you may lose data. Feb 28, 2025 · Open a web browser, and then go to the Teams Sign in test. Tap Get and confirm to install the Loop iOS app. Install outlook and add account, which forced me to reinstall Company Portal and SMS authenticate myself. I enter this code then when I get put back into the app it Microsoft Teams is a collaboration platform that allows users to chat, meet, call, and collaborate in one place. Start Microsoft Teams again. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support Jan 13, 2025 · However, Microsoft has a specific channel Microsoft Copilot - Microsoft Q&A. I've tried logging in using my password, a pin and the microsoft authenticator. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! A Subreddit for discussion of Microsoft Teams. As not a Microsoft account, at setup stage this would have essentially created a Microsoft account using GMAIL email as login. Apr 4, 2020 · For this purpose I installed the Microsoft Teams App on my IPhone but as I said same issue. However, yesterday on opening, it prompted me to enter credentials for an old organisation that I Oct 23, 2023 · Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. The login loop is usually due to the account not showing as licensed for the 365 Business/Enterprise version of Teams. If you are using a work or school account, please see Set up an authenticator app as a two-step verification method - Microsoft Support May 13, 2024 · We warmly welcome you to Microsoft community. Action required. Oct 11, 2023 · Safari-iPhone. Apr 2, 2025 · No success. When I first open the app I receive a message that says "App Access Blocked: To access your data associated with acccount [account_email], your organization requires this app run on iOS 16. Jan 18, 2025 · My MS Teams got stuck in login loop in MACBOOK AIR M2 , i tried all follwing steps suggested by internet , help me to rid of it This thread is locked. 36 running Teams App 1449/1. You can do this by going to Settings > Accounts > Microsoft Account > Security > More security options > Identity verification apps > Microsoft Authenticator Jul 11, 2023 · Hi Richard, I'm sorry to hear that using your iPhone to access your Teams work account is giving you difficulty. Teams c. com. For my suggestion, you may try following workaround: 1. Tells me to re-enable authentication. Getting an unknown error and fall into a login loop. See full list on learn. Default sign-in method: Microsoft Authenticator - notification Microsoft Authenticator iPhone 14 Pro. Aviso de isenção de responsabilidade para informações de terceiros. Feb 3, 2024 · I am the sole administrator for my small Microsoft Teams/365/One Drive group - 25 people. Click Next. If you still don't see the sign-in window, try closing and reopening the Teams app. I can log into Office on the same mobile device. The whole process should look something like the following: computername:~ yourusername$ cd ~/Library/Application\ Support/Microsoft computername:Microsoft yourusername$ ls Teams computername:Microsoft yourusername$ rm -rf Teams computername Apr 19, 2025 · Employee stuck in Authenticator login loop when trying to access Teams/Microsoft 365 on browser They are able to use the app on their phone, but unable to access Teams, or any other part of Microsoft 365 through their browser. 5. May 13, 2024 · We warmly welcome you to Microsoft community. For unknown reasons, your Teams client fails to connect to Microsoft’s servers and validate your credentials. If found, try to remove them. It says no account found. Upon a log-in, it will then ask me to verify using a text message (company policy), however I enter the code I received and then it immediately asks for it again over and over again till. 4: Download the most recent Teams executable that is compatible with your pc. Apr 16, 2024 · 2. It can logon, go to all admin centers, but Outlook and Teams both have the same issue: the new window opens and there is a loop between outlook. App config policies: one for Office 365 account config the other for general outlook config settings which targets both iOS and Android (screenshots attached) Apr 28, 2023 · I got in the habit of killing the app if I saw a login page, and re opening it to use fingerprint instead. When trying to add my work Microsoft Exchange mail account on my iPhone SE which is on iOS 14. Go to Control Panel and search for Credential Manager. Here are some tips and an example of a prompt to help you navigate the IVR more Feb 23, 2025 · Dear Alfie, Good day! Thank you for posting to Microsoft Community. I’d be happy to help you with your concerns. " My sincerest apologies for the inconvenience this might be causing you, I would like to share some information with you, since we have dedicated support tea Get ready to experience Loop on the go, anywhere. Here is my issue:I am unable to stay signed Oct 15, 2024 · If the issue persists, if there is no other admin to help you with this, please contact Microsoft hotline and the technical support team will create a service request ticket for you. My tip is to re-install Teams and then your first logon attempt should be using your work/business/school logon first, before any personal MS account logons. On the desktop version (MS Teams Preview on Ubuntu): Even worse, I end up in an infinite loop too. Dec 29, 2024 · The device can't sign in to Teams or is stuck in the sign-in loop. Our organization is using Conditional Access policies to require MFA via the Microsoft Authenticator App. Users cannot complete the login procedure when the Microsoft Authenticator is stuck in a login Sep 23, 2023 · When I access the app I keep getting put into an authentification loop which requires me to receive a code via the authentication app. Mar 25, 2020 · 2: Go to https://teams. So, you need to verify that 365 is set up and migrated properly. Nothing is clearing the loop. Mar 26, 2024 · Dear chare_tsf . Apparently my account somehow got marked as having already been signed into a Microsoft Authenticator App on some device in the past. Your Windows PC comes with a handy app repair tool. I just signed in to Ms. However, I cannot sign into the app with the account on the iphone app. We are glad to assist. May 15, 2025 · When you try to open Microsoft Teams in Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari, or access Teams from within an app such as Outlook on the web, the Teams app doesn't load. We are glad to assist! Based on your description regarding "I can't sign into teams on either my phone or my PC as im in the authenticator loop. 94. Open Teams. i solved it myself . Here are what I have tried. 2. Aug 6, 2024 · Hi,My old account at the company was removed, and a new one was created. Also having issues on the app. This time I have manually typed in my teams email. Devices are automatically randomly disconnected from Teams. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Mar 2, 2025 · I am using Teams with a personal Microsoft account (Microsoft 365 family plan). I can't bypass it to login to Outlook or Excel. Within Keychain, search for “Microsoft Teams” to find the Microsoft Teams Identities Cache entry. I recently purchased a new iPhone and MacBook. Jun 21, 2022 · Side note- In Chrome I can log in to Office365 like a charm. Another method involves clearing the Teams app cache, uninstalling the application Jan 29, 2021 · Hello, our client has an issue with MS Teams. Oct 6, 2022 · Microsoft Teams Top Contributor: EmilyS_726 Teams web client is stuck in a login loop Hello, When I try to connect to my teams account (free) on the browser app When trying to add my work Microsoft Exchange mail account on my iPhone SE which is on iOS 14. Steps to produce: 1. Os produtos de terceiros mencionados neste artigo são produzidos por empresas independentes da Microsoft. And yes, before you ask, I did restart my phone Click Here goes to web based Teams - teams download goes to open app, open app goes Jan 24, 2024 · After you have uninstalled Teams, cleared the cached Teams data and removed any keychain entry, proceed with logging in to Teams using a web browser then download and install the correct version of Teams for your account. Oct 6, 2022 · Microsoft Teams Top Contributor: EmilyS_726 Teams web client is stuck in a login loop Hello, When I try to connect to my teams account (free) on the browser app Jul 24, 2023 · However, I am not getting a prompt to enter the number when I open the app nor am I getting a notification to approve the sign in. Sep 19, 2024 · Q: How do I fix a Microsoft Teams login loop on my iPhone or Android device? A: For mobile devices, try updating the Teams app, clearing its cache and data, and restarting your device. I am using the Microsoft Authenticator App, as this is the app that is causing all of the issues and asking for an input into the app when the app itself is the one opening this link. However, there was an option to reset all device login history. Teams Login loop. Microsoft Answers community for Microsoft Loop. Relaunch Microsoft Teams. Based on your description, the infinite login loop after password resets is likely related to your company’s Microsoft Intune or Conditional Access configurations. If Teams is still running, right-click the Teams icon in the dock, and then select Quit, or press Command (⌘)-Q. We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams. Microsoft Teams is a collaboration platform that allows users to chat, meet, call, and collaborate in one place. Users with iPhones may experience problems that hinder their use of the app. 5: Teams should be installed by the person using it (luckily the user was a manager and had rights). Apr 13, 2021 · Has anybody been using ADFS with Teams noticed an issue with the last two firmware updates, when performing logins off-network? I have a customer running Yealink MP56 phones and the latest firmware 122. Share a Loop page with your teammates. I recommend you post a new thread (click "Ask a question" and add the tag Microsoft Copilot, in the Tags field) there for expert help. To sign out of teams, go to your initials and click on it. com Mar 19, 2024 · Check for Updates: Make sure both the Teams app and the Authenticator app on your iPhone are up to date. 6. But the authenticator app is also requesting the code from said app in order to successfully sign onto the authenticator app. You can use it to fix any issues with the Teams app causing sign-in problems. Have you tried Offloading and Reinstalling the App? Go to Settings > General > iPhone Storage > Find Microsoft Teams and select Offload App. Jul 31, 2024 · Resolving issues with device enrollment and Microsoft Teams access often requires a combination of ensuring proper app permissions, removing conflicting data, and checking for IT configurations. Regarding the issue, there isn’t a direct setting within Teams to disable auto-login as for now. May 6, 2021 · I have previously been using Microsoft Teams on my Macbook Pro (M1 Big Sur 11. After MFA completes and the phone returns to Teams, the error message is displayed. I have installed the Global root CA and sub-root certificates of my company from the internet as well the SSO CA and sub SSO CA certificates using certmgr. My administrator had previously turned off all TFA requirements on our login settings. It keeps redirecting to Authenticator to enter the code, I enter the code and it redirects me back to Teams where nothing happens and it redirects me back May 26, 2023 · I was able to finally get out of this loop. I am using an iPhone 15. i could access my work microsoft account for teams and office on all devices (iPad, pc, mac) except my iPhone, my personal microsoft account was unaffected - despite me seeing in the authentication app both work and personal Sep 29, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. com domain. If the issue persists, try to reset your Microsoft Authenticator app. Due to the limited permissions and access resources of our forum moderators, we are unable to collect certain types of log information in public forums for Aug 8, 2022 · My account on M365 is having login issues. . 6. More helpful resources. Instructions for macOS. A Subreddit for discussion of Microsoft Teams. I can also access my email without a problem, but the same thing happens when i try to go to my Microsoft account. Jan 28, 2025 · Remove Credentials: In Credential Manager, look for any entries related to Microsoft Teams or Office. Add a work or school account to the user's PC. Go to Start Menu - Settings - Accounts - Email & accounts; Add a work or school account - Login with the user's UPN Apr 28, 2023 · Hi team. Nov 16, 2022 · Thank you for posting to Microsoft Community. Dec 2, 2022 · 3. On your mobile device, go to aka. In the meanwhile, it is suggested you to contact your IT admin to check whether they have restricted the login permission of Teams for Mobile. Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips! Sep 21, 2022 · You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. You may also try clearing Teams credentials following the steps below: Quit Microsoft Teams. " so now can Mar 6, 2024 · Unable to Login to Teams on iPhone app I am currently unable to log in to the Teams app on my iPhone. I can log in to my Xbox account on my pc in chrome, but when i click on Microsoft account i get the login page again, and then i get the login loop again. I am successfully signed into Teams on my Mac computer and can use if with no problems. Chrome-iPhone . I’m sorry to hear you’re having trouble with Microsoft Teams on your iPhone. I successfully setup my device and I was able to setup Company Portal and MS Authenticator. I need Teams on my phone for Jun 19, 2020 · Good day! Hope you are doing well. just delete Microsoft authenticator as an option and then re-add it. My name is Furkaan, a user just like you. Company Portal 3. Which stuck in a loop forever. Para obter mais informações, confira Limites e especificações para o Microsoft Teams. But when I click on teams from the office365 panel, I end up in an infinite loop. I got kicked out of teams, now I can't sign back in. Oct 14, 2024 · I can imagine how frustrating this may be. You should now be prompted to sign back into Teams. It should be something to do with my TEAMs account. Jun 20, 2022 · Every morning MS Teams application on my iPhone (iOS 15. o… Nov 16, 2022 · Thank you for posting to Microsoft Community. Uninstalling Authenticator didn't help, it's still stuck in some weird loop. Apr 8, 2025 · Can't log into Microsoft Teams on iPhone because Authenticator App is displaying code, but there is nowhere to ENTER the code Previously when I've signed into Teams on my phone, a separate dialogue box would pop up for me to enter the code displayed in the Authenticator app, but that isn't happening. Just updated the iPhone app and am stuck in a weird Teams loop. You can choose to Offload App or Delete App according to your need. This account is a Global Admin. Feb 27, 2021 · Signing into your Microsoft Teams account shouldn’t take more than a few seconds. Both on my iPad and on my iPhone, I keep having to log in over and over again. Aug 26, 2023 · When I open Teams on my iPhone 11 it open Microsoft Authenticator and gives me a number to put in to the Authenticator appthe app that is already open. I also tired to login in to my account in a different iPhone, same issue. Hi everyone, Got an issue I just can’t fix. I'm now stuck in a loop where Teams wants two factor identification and when I go into Authenticator it too wants… A Subreddit for discussion of Microsoft Teams. Prior to Uninstall of each app stop the app and clear the data then uninstall all microsoft apps: a. 2021033002 can no longer login using either the device login code or typing user/pass. Nothing ever pops up to enter the number. 2021022403 or 1449/1. Cause This is a known limitation on iOS devices, where the Microsoft Teams app loses context when it is not in focus. Get started with Microsoft Loop Loop mobile FAQ page. Apr 2, 2024 · I am able to access Teams on desktop as I am already logged in there and ready to go through my work laptop. ) Wir starten die Teams Desktop Applikation (unabhängig von office 365, wir verwenden Office 2016) 2. Feb 17, 2025 · A client was facing an issue where end users were stuck in a login loop when trying to access Intune-managed apps (such as Outlook and Teams) on their mobile devices using their corporate credentials. You may see a Teams icon with a red dot or an exclamation mark. Sep 29, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. Jan 13, 2025 · This issue requires extensive knowledge of the MS defender app and Microsoft Security and compliance, unfortunately, our team mainly handles queries related to Microsoft Teams/ Outlook features. Nun haben ein Nutzer und ich ein Login Loop Problem das ich nicht wirklich einschätzen kann, der Ablauf ist so: 1. Install Teams and add account. 3) with no issues. then I tried on the 3rd phone, issue still exists. com and under security and info, you can manage login verification methods. Basically in order to access the O365 login page, I need a code from the authenticator app to login successfully. Locate the iPhone Storage and tap on it. Signing into Microsoft Teams on iPhone: Signing into Microsoft Teams on your iPhone is a Sep 16, 2024 · Teams is stuck in a login loop in Microsoft Edge If you are using Microsoft Edge, or the older Internet Explorer ( which is officially retired, so it’s time for a change! ), you may find that Jul 15, 2020 · Ms. Thank you for trying out the Loop mobile app. Also, know that Microsoft Teams is a platform created by Microsoft Corporation that facilitates communication and collaboration for both professional and educational settings. Remove these entries. 3: Login. However, we need more information the following. Restart Your iPhone: Try restarting your iPhone to see if it resolves the issue. Then you open only the authenticator and wait until Face ID has authenticated you and you can see your accounts. The apps would continuously switch between the managed app and Microsoft Authenticator, preventing a successful login. By following these steps, you should be able to diagnose and possibly resolve the issue. Deleting Teams cache folder. I hope this Apr 2, 2024 · I am able to access Teams on desktop as I am already logged in there and ready to go through my work laptop. Azure AD Sign-In log displays MFA success. Mar 9, 2024 · Microsoft Authenticator app generates Time-bound one-time passcodes or TOTPs for user authentication. Just take these steps. Couple of weeks ago, I accidentally deleted my account from my MS Authenticator. 0. I installed the authenticator app, then when I try to login, it tells me to use the authenticator app to approve the authenticator app. 7 or higher. But the app may sometimes get stuck in the “Checking Your Credentials” loop. My issue was I installed teams under my name and the shortcut was pointing to my user locations. When I try I different way and use the code provided and copy and paste it says it is the wrong code every single time. Close Microsoft Teams: Quit the application if it is running. We have another dedicated community where you can find experts with the resources needed for this particular query, Security, Compliance, and Identity You can approve the authentication by long-tapping the Duo Push notification from within the Microsoft Teams app so the Teams app maintains focus. 4. But when I click on teams from office365 panel, I end up in an infinite loop. Collaborate better with the Microsoft Teams app. Steps are: 1. Enter Description . The app can be reinstalled by first uninstalling it, restarting the phone, and then signing back into it. 1, I get into an infinite login loop. Chrome-windows PC. Go to Windows Credentials and look for any credentials related to Microsoft Teams. 15. 1 and one with 16. Close Microsoft Teams (Check out if appears in Windows toolbar and close it Jun 19, 2024 · Hello, I recently rejoined a firm and I am having trouble signing into my Teams and Outlook with my work account. Jan 31, 2023 · You may refer to link: Teams web client is stuck in a login loop - Microsoft Teams | Microsoft Learn. You will have to quit the app as well which is done by looking at the toolbar below, finding teams, right-click and “quit Mar 26, 2021 · Please note, this is a peer-to-peer support forum meaning I'm just fellow regular MS Team forum users like you who are trying to help other MS Team forum users with their MS Team issue. I use my office email id to log into my MS Teams and use Microsoft authenticator to login. Mar 19, 2025 · Microsoft Teams is a very popular tool that facilitates the connectivity and collaboration required by the remote workforce. Do the user have different email address registered to a single MS Teams account. Nov 11, 2020 · Confirm the Teams folder has been removed by listing the directory contents again by typing: ls. No success. In this case, as an end user, you can't resolve the issue yourself, and you'll need to report the issue to your administrator or IT department. I installed on multiple iPhones one with the latest 17. Breaking the authenticator loop on your new phone can be frustrating, but there are a few solutions to try: Reinstall and Reset Authenticator: Completely uninstall the Microsoft Authenticator app from your new phone. msc into the "own certificates" as well as "trusted root certificates" folders. Dec 10, 2024 · Follow the prompts to download and set up the Microsoft Authenticator app. Outlook b. to better assist you. Jun 21, 2023 · Sorry to hear you're stuck in a login loop. Both through browser (tried chrome and edge) -- see screenshot. Dec 28, 2022 · Teams, OneDrive, and Edge all work and are deployed as required from Intune. It's just Outlook mobile that does not sign in. I would like to cooperate with you working on this case. Other way is, Open iOS settings > navigate to the apps list Find Teams and tap to clear or reset cache option. Please try clearing the Teams cache using the following steps and see if it helps resolve the issue: 1. Surprisingly it let me login to the MS Community. Jul 28, 2023 · When enabled passwordless login, MS Teams asks in the loop of authentication. Sometimes, outdated apps can cause compatibility issues. I was trying to log into the Teams app on the phone (Android) but I am unable to do so, because every time I open it, I am being Sep 24, 2023 · I've been trying to login to my microsoft account but keeps asking for my login information after I filled it in correctly. ; Sign in by using the credentials of the user account that you want to test. Download Microsoft Edge More info about Internet Explorer and Microsoft Edge Table of contents Exit focus mode May 15, 2025 · Feche o Safari, abra-o novamente e navegue até teams. ms/LoopiOS or use this QR code:. Apr 7, 2021 · It appears to be an issue between the Microsoft Authenticator app and Teams. Note: Phone support team or AI may ask for subscription, domain, phone number or alternate email address for verification process. Go to: Settings -> Mail -> Add Account -> Microsoft Exchange. Aug 1, 2024 · And may I double confirm if you are using Microsoft Edge, is there the same issue? If the issue is in Teams for iOS app, you may need to have a try to update Teams app and check again. When I try to sign into Teams, I get redirected… Jan 13, 2025 · However, Microsoft has a specific channel Microsoft Copilot - Microsoft Q&A. Since it would present a login page, but killing the app and restarting could avoid it, it seemed like the login page was being shown when it shouldn't be. We are glad to assist! Based on your description, I understand you concern with New Teams Stuck in Infinite Sign-In Loop. In both instances I'm stuck in a very frustrating login loop. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. To find contact number of Data Protection team, please check Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn. Uninstalled and reinstalled. I am able to approve the sign in when trying to log into my microsoft account but I still cannot get into Feb 2, 2024 · I'm caught in a login loop for Microsoft 365. Sep 22, 2023 · Thank you for posting this case in Microsoft Community! As mentioned, you are stucking in Microsoft Authenticator App loop when trying to login to a new device with the same mail account. When I tried to login to my Teams, it asks me to provide approve on Authenticator or provide a security code. Edge-iPhone. Add photo inspiration to a Loop page using your phone camera or camera library. microsoft useless im afraid (4 months of support with them refusing any face to face support in person). dylanlogan . Same issue on my iPhone (Teams App, iOS 15. I am Jennifer, an Independent Advisor and Teams user like you. Select Done to continue logging in. I then have that same GMail account used against a personal setup of Teams. I've tried the steps of this page using Chrome, Firefox and edge: Apr 15, 2020 · Since the issue only happens in Microsoft Team desktop version, we can try the following methods, 1. Nov 28, 2022 · New install. Microsoft Teams stops responding (freezes). Click NEXT. Jul 21, 2022 · Dear Microsoft, It is really painful that one would experience such problems as simple as "Sign In" and "Session Management" from a giant company like you. Oct 3, 2023 · Microsoft Teams on IOS won’t let me sign in. Uninstall and reinstall Microsoft Teams desktop version from user's computer. 1 and after installing the app you login, it gets our app protection policies and seems to work normal but once you close of the app go to open again it just flashes and closes out. Jul 24, 2023 · However, I am not getting a prompt to enter the number when I open the app nor am I getting a notification to approve the sign in. In the new iPhone Storage interface, you can view the storage usages of all apps on this iPhone. Apr 7, 2021 · Anon4343 have had similar issue for months. Based on your description, I understand that you cannot login to your work account as you are stuck in an MFA loop. Then, launch the Teams app. You can vote as helpful, but you cannot reply or subscribe to this thread. As another suggestion, please contact Microsoft support team to create teams ticket for remote session for further investigation (Need to analysis your local network environment and windows OS). Invite a teammate to a workspace. We will be happy to help you. Can you try to perform resolution steps below: 1. Reboot 4. I doubt this a phone issue. Go to https://mysignins. I have followed the directions from teams to allow the websites to use cookies specified by Microsoft. Download Microsoft Teams for desktop and mobile and get connected across devices on Windows, Mac, iOS, and Android. microsoft. Due to the limited permissions and access resources of our forum moderators, we are unable to collect certain types of log information in public forums for Dec 3, 2024 · The Data Protection Team is the only support team to verify and reset the account. Mar 13, 2025 · Just for an example reference: I am sharing one thread URL where one Microsoft Agent Moderator has mentioned some detailed information about phone support: I cannot Login to my Admin Account - Microsoft Community. - Logout system tray. And yes, the account was new. A front-line technical support engineer can also have a specific support team investigate some specific situations further. May 29, 2020 · JoacimHansson1 I have the same issue since this weekend. Right (two finger) click this item and select the delete option, then close the Keychain Access app. Enter the provided verification code. Click READY. I've tried the steps of this page using Chrome, Firefox and edge: Sep 19, 2024 · Q: How do I fix a Microsoft Teams login loop on my iPhone or Android device? A: For mobile devices, try updating the Teams app, clearing its cache and data, and restarting your device. Give feedback. The two account types were clashing in some way. When you click the meeting link, it should open the Teams for Work/School application and give you the option to join the meeting as a Guest. After entering my password or going through Authenticator, I receive a message: No Teams orgs yet Jul 30, 2020 · So for me this makes sense because I have a GMAIL account that was used against the Free version of Teams. Microsoft Authenticator d. Microsoft will even tell you this is a bad idea and that you will have down time and you may lose data. Apr 10, 2025 · Hi GAStav, Thank you for sharing the details of the authentication issue affecting iPhones in your organization. config/Microsoft. Oct 2, 2020 · Wir nutzen MS Teams seit etwa einem Halben Jahr in unserer Firma als internes Coms Tool. 2. Nov 8, 2022 · I have been using Teams in Browser Chrome on my personal MS account for a few years now but over the weekend began getting stuck in a login in loop (Checking credentials, Initialising, Loading then returning this message "To open the web app, change your browser settings to allow third-party cookies or allow certain trusted domains. That support team there will have the correct channel and resources to help you. Good day! Thank you for posting to Microsoft Community. Jul 29, 2024 · Fix 3: Repair or Reset Microsoft Teams on Windows. May 11, 2022 · Side note- In Chrome I can log in to Office365 like a charm. ucoha tvikrwb xrunrb hpaw mygpdte bcqsmps mxrle dqgglln grfh uzpqnr