Doordash app wrong address It’s likely they don’t believe your claim. 3. My husband ordered food through DoorDashlast night and the driver left our order at the wrong address, mind you my husband has stage 4 brain cancer fighting for his life, he can’t walk or drive, when he called DoorDash to report what happened they denied him and closed his case. These little steps will ensure that your food arrives at the right address, saving you time and hassle! I've had the wrong address 2 maybe 3 times since I've been dashing where the customer would hit me up right before I'd arrive and realize they forgot to change the address. The app had the number and street address but wrong town (it was east “town” instead of just “town”) Contacted support, After 20 mins of trying to explain this to them, and they offered me $5 to go to new address, but I wasn’t heading in that direction and had to go in the opposite direction. I live here, and I know it’s not there. Of course drivers should be looking at the address in the DD app before delivering, but I am certain some drivers just go to the address shown in the nav app instead of the actual one. 27 at 50 miles round trip, PLUS losing an hour of my time (avg. I don't understand. Could be more money for you. Yeah the photo was taken from the street showing the wrong address on the side of the house so yeah. I always check the doordash app really quick before getting out of the car to deliver. The process to report an order that is delivered to the wrong address is straightforward. I placed an order today on the mobile app and confirmed my address twice, one when you first open the app on the top left and when you’re checking out. Find all the information you need to get to the right Sometimes it’s not a scam, sometimes people mess up and out the wrong address EX: work address instead of home address. Now Doordash is refusing to refund me. If you needed it at point B you should have changed the address at any point before I dropped the food off. Will this negatively effect me? Related DoorDash Mobile app Food Information & communications technology Technology forward back. I contacted Dash support and they told me not to use the map app through the Dasher app anymore, that I should be typing the address in to Google! Ridiculous. I thought something was wrong with my card itself, but after So I’m a customer, I don’t work for DoorDash. I arrived at diner location , I accepted another request for next trip. This address is not new, the house has been here for 15+ years. If you're having any issues with the DoorDash app, please post a screenshot and description of the problem in the Weekly/daily app crash Did they deliver to the wrong address, or was your order incorrect? It's two different things. I just have a question about what the address looks like for people delivering on the app? I live in an apartment complex and I have the building number and door number correct in the address section (I check Everytime I order to make sure) Well I seem to be getting some people delivering to a completely different building (like a Sometimes it is an issue with the maps app and other times the customers pin is dropped in the wrong location on the doordash app even though the address is provided correctly. r/UberEATS. Upon dropping the order I took a picture of the food sitting at the residential address. If your order was delivered, but had a missing or incorrect item, one of the quickest way to get help is by reporting the issue on the DoorDash website by following the instructions below: Mobile app users. This is not unusual but there are some things The very day my grace period was over with DoorDash I had a couple of these issues pop up, and to top it off a customer gave me the wrong address as well for one of them. Doordash giving me the wrong address upvote My second delivery was to an address well outside of my zone. Now I know the correct address if I get an order to said store but I’ve tried to get support to do something about updating the address to it and all they do is cancel So tonight I was out delivering food for DoorDash. First, the DoorDash driver should double check the address listed in the app for that order. To delete an address on the DoorDash app for iPhone users, follow the steps below: Maybe you want to order food on DoorDash, but you just realized something’s wrong with your address. 35 an hour, plus . Customer provided wrong address 7 miles off of her actual location, will I be reprimanded for marking delivered at the address she provided me when support told me no extra compensation? Food Delivered to wrong address . However, one problem I've run into is the in door dash app navigation brought me to the wrong location. DD doesn't give the address the customer does. The app is easy to naviagate and all, but everytime I tried to use it, it just won't take my card. Sounds like DoorDash used one of their custom "refined" GPS pin locations. way long ago, we got min wage hourly, and . Fortunately, deleting an address on DoorDash is straightforward and only takes a few seconds to complete. I just ignored it. The GPS pin was on top of the apartment building so it was at the correct location but it still gave the wrong address for Call DoorDash and tell them everything. Bad address can cause this. At the outset, if your DoorDash is delivered to the wrong address, you should report it to DoorDash immediately. A DD uses google maps, the address they use is the one that is input on your account or that is input prior to ordering. They are like 2-3 miles away. " Pretending like I was the driver. The order was dropped off, and the picture received was a random house that I've never seen before. It's now hit or miss, some days i log in and it's good, others, like todaywrong again. The app tells DoorDash drivers locations. This is an unofficial community where people can discuss and ask questions regarding UPS related topics. 40 for 8mi order after I pick it up and see the written address does not match the navigation. You can do this by visiting their website, clicking on the Sometimes the address in the app doesn’t translate properly to your Maps app. There are a few things that you can do DoorDash Dasher Support. Under “Order Is The DoorDash Android app lets you tweak your address by changing the existing or adding a new one. Every time a shopper pulls up my address, it changes from xxxxx Point Dr. This may involve re-delivering the order to the correct Just had an offer to a Perkins in town, luckily I noticed the restaurant location shown in the app was not the restaurant’s actual location it was actually about 5ish miles across town What would a dasher so if they had accepted this order being new to town and not known? Show up to the wrong location and then waste time with support? Google Maps navigation may have trouble with your address (AFAIK Doordash uses Google Maps technology for their in-app navigation). Ever. With such a large presence throughout the United States, it’s no surprise that some people may be looking for more information about where the DoorDash headquarters are, as Updating won’t always fix issues but it’s surely the best idea to make sure you’re using the current version of the app. I am a bot, and this action was performed automatically. I was sent to a very much wrong address the other night. If your claim is true( I won’t Odds are the customer is listing the wrong address. Luckily I used an app with a Timestamp and location on it. Approximately 15 minutes later, DD Support put the customer in contact with me and the customer said I Every time a shopper pulls up my address, it changes from xxxxx Point Dr. Order online and track your order live. To fix it (on Google maps for Android), make sure it extrapolated the right address, and I've had customers put the wrong address in too. It said it was 8-9 miles down south smack in the middle of the highway. I know most people here are dashers but I just need to vent rn. Unofficial DoorDash Community Subreddit Members Online. It first happened when I was sent to a Chipotle and when I turned, the app sent me in the wrong direction (no biggie) . I always wind up looking like a fool when I blindly follow these. 9 in 10 times these are totally wrong, in my experience. Look no further, in this post I share with you some tips for dealing with DoorDash when they deliver to the wrong address. The doordash app will say 209 Beach St but it may be 211 Beach St on Google maps. However, multiple wrong order delivered violations could lead to deactivation. Customer probably called Papa Johns after placing the order and changed the address. GPS pin keeps snapping to the wrong address, even after i Contact the customer, and if the address is incorrect use your digression on whether or not you want to make the delivery. you have to be on the gps pin to actually deliver it. Most are of no consequence. These people drive me crazy and it infuriates me. The delivery address said point A, it doesn't matter if you meant point B. It's tax season, and according to Door Dash and Stripe, I should have recieved an email containing my tax info. Unofficial DoorDash Community Subreddit Related DoorDash Mobile app Food Information & communications technology Technology forward back. All I'm saying is that you shouldn't worry about it. Does the company just eat the cost and everybody gets paid -- or does it somehow come out of the dasher's pocket? provided they dropped it off somewhere the app allowed them to drop it off. I only like to change my address for tax season and if they decide to send additional merchandise for dashers. Restaurant was 45 minutes late last night, then the app sent me to the wrong address. Not just a app for delivery. I got one canceled like half a mile from the original address and only got the half pay and support refused to fix it because this is the new policy. My dasher went to the wrong store 🤦🏽‍♀️ 3. DoorDash drivers or Dashers going wrong is rare thanks to the high accuracy and effectiveness of navigation apps like Google Maps. I left the food at the door, sent a picture, someone opened the door and took the food. sometimes the app gives us the wrong directions as well. When DoorDash sends your order to the wrong address, they don’t just shrug it off. Tonight I noticed that the addresses I was being sent to were wrong. Most of the time, the incorrect address is 100% due to the customer inputting the wrong location. The last time Doordash tried to convince me to drive to the “actual true” address, I told Truthfully don’t understand why the order can’t be refunded as gift card or resent out like Amazon, DoorDash and many others do. Instead, they’ve got a plan to fix the mix-up. New location means different price. This is only my third time asking for a refund in the 4+ years I've been using Doordash. I feel really bad but was on my way to the other drop off when I received the text of my mistake in all caps. (This is an automatic reminder added to all new posts) Tax time is approaching! Share your tax tips and tricks in the Helpful tax advice Mega Thread!. So I had both the app and the customer sending me to wrong locations🤪 But I will admit if you type the wrong address in there's no way to fix this. I go to the address on the app unless I receive confirmation that an alternative is acceptable and in that way hold up my end of the bargain. r/UberEATS If you deliver to the address in the app it's not the wrong location. Somehow my order got sent to another address that I had saved onto try account If you try to just ignore the app's directions and take the food to the customer, you risk a CV and possible deactivation, and you probably won't be able to finish the delivery. I followed the directions of the app and went to the house indicated by the address, dropped it, took the picture, and left. Putting the wrong address for a delivery can be a massive hassle. (which is on the other side of the building) Adding a new address doesn't do anything. Some customers note this in the delivery instructions to give the dasher a heads up. I mean it’s not even on the same side of the street. Unofficial DoorDash Community Subreddit I put the wrong address for the contact information for one of my letters of recommendation and I already sent out the email. . Wrong street and wrong number house, about 7 minutes away from the actual destination. So, I think it was 3. However the location of the restaurant on the doordash map was completely off. When the navigation transfers it inputs the coordinates not the actual address so you have to be careful because sometimes it will take you a few doors away from where you are supposed to be or on the other side of the house where there is no This is REALLY problematic in apartments where it may show a valid address for a very close neighbor. Relatively new to it, but I find it enjoyable. We as humans make a mistake for every 100 actions, thousands of actions a day. Tap the “Help” button in the top right corner. My issue is the complete opposite, Apple Maps took me too the wrong address that was like 20 mins away. It was a leave at door order, I dropped it off and left. Some how DoorDash can’t input addresses correctly. can successfully My second delivery was to an address well outside of my zone. I texted it to customer at drop off. If not, let support know the order has to be cancelled due to incorrect address. I have encountered this on the DD app and the GrubHub app. When I put the same address in Google with the W and without, it gave me too different spots, neither matched the Uber eats pin. When Dashing, we know how essential navigation is to picking up, dropping off, and completing deliveries on time and safely. First, DoorDash encourages you to contact their customer support ASAP. I’ll deliver it to the location I agreed to and the customer can get in their car and drive to work to pick it up from where I left it, why does it have to be the doordash driver bringing it the rest of the way? Related DoorDash Mobile app Food The other 28 just left it at the wrong address. I text the dude asking for the address to confirm and it’s actually like 10miles away in a real sketchy part of town, a part of town I would never consent to delivering to. So I decided to say eff it and walked over there and picked up the food. Delivered pizzas a long time ago. In the DoorDash app, there should be an option to adjust the map pin for your residence. As I check I notice that the address doesn’t have a number. One time the customer put the wrong address and told me to take it somewhere else and I was on the phone with Dasher support and they actually compensated me an extra $4 to take it to the other address that the customer provided but I usually don't do that. So, I Everytime I DoorDash they send it to the wrong place and I check my address everytime, it’s the right address idk why it keeps happening Reply That is strange, cuz I use Android widget and this past week the address in app and the widget have been different, not the street but the actual house or unit # were not the same!!! As I’m waiting for the order I like to check the address and get it prepped in the gps. Don’t ever drive an additional “several miles” for free. Here you will have a selection of options, one includes addresses which is what you will need to click on. Called the store where we ordered and they said we needed to call Doordash. I'm talking about when you thought the address matched on both the app and on the building itself, but it still ended up being the wrong address. Founded in 2013, today, DoorDash is the largest food delivery app in the United States, with a market share over 50%. Need to Change/Update Address or Instructions While On A Delivery If you're on a live order and need to change/update the address or instructions of that order NEWS: DoorDash is no longer allowing tips! If you're having any issues with the DoorDash app, please post a screenshot and description of the problem in the Weekly/daily app crash/issues Mega Thread! Tax time is approaching! Share your tax tips and tricks in the Helpful tax advice Mega Thread! I am a bot, and this action was performed Thanks for making a r/doordash submission, please remember to follow our community guidelines, let's be kind and respectful to one another. Related DoorDash Mobile app Food Information If you constantly have drivers delivering to the wrong address that could be the problem, they are delivering it to where the GPS tells them to go. I’ve had many orders to this address in the past and this is the first time this happening. The DoorDashers you’re getting haven’t realized this yet and are trusting the app too much. Unofficial DoorDash Community Subreddit For the DoorDash driver’s part, he or she can prevent a delivery to the incorrect address by following a few important steps. She said the address was supposed to be hathorn drive not hathorn court. Select an order from the Something like this happened because the client used googlemaps or whatever to put their address in, like a pin on their location and of course it was wrong. sometimes the app gives the wrong address when hitting directions. I was near that area, that’s why I got the offer. I'll check to see where that would take me to on the map but I've learned to enter the printed address manually and drive there when I see these The dasher left my order at the wrong address, and I didn't receive any of it. Approximately 15 minutes later, DD Support put the customer in contact with me and the customer said I DoorDash App Crashes: Symptoms, Causes & 7 Ways To Address It When the DoorDash app crashes, Dashers and customers get worried and frustrated about their orders. I’ll deliver it to the location I agreed to and the customer can get in their car and drive to work to pick it up from where I left it, why does it have to be the doordash driver bringing it the rest of the way? Related DoorDash Mobile app Food Ordered Little Caesars pizza and they delivered through Doordash. Text customer of course they aren’t at the park, that’s the wrong address. 75 per delivery, so rush times were where you made your money. Suddenly, the first diner called me , she provided me the correct address (3 miles). I delivered to the wrong address one time. When I put my address the pin is 1. Now I average 22 MPG in my vehicle and with the price of gas in my area at 4. Reply reply zachgibson22 • The address issue usually isn't a big deal. if they were able to mark it as delivered either you fucked up or doordash/their app fucked up. In both orders, not only did the Dasher app mark the wrong address in the navigation app, but they marked it in completely different sides of town! So when I as a Dasher think I'm getting a $7. But if you you use your better judgment maybe get them to As I’m on the porch of the house that DoorDash has sent me to, the woman calls me and says that the address she put in was wrong. You are probably wondering where your order is. Hes absolutely right. Close. Seriously. And now all I use is the one on the app with no issues Related DoorDash Mobile app Food Information & communications technology Food DoorDash headquarters are located in San Francisco, California. 75 per delivery from the company. Today I'm working from home and someone rings my intercom system for my apartment building which goes to my phone and I answer thinking it's a UPS package I ordered. Bro did a shit job unless like in my experience got the right address in-app but it takes them to the wrong place still and the app never adjusts to the right location and I happen to not be close enough to the right address to figure it out from there. If you do not have an active delivery in process, you can change your delivery address through the DoorDash website or mobile app: FOR WEBSITE USERS: First, click on the existing address in the upper right-hand corner of the website. Here’s how it works. For the DoorDash driver’s part, he or she can prevent a delivery to the incorrect address by following a few important steps. make a habit of looking to see if the first time i got a wrong address the doordash support employee told me not to go to the new address, that if the address is wrong to call them and they will cancel it. It’s ya girl. Doordash stated that this was a glitch in their app, but they wouldn't compensate for the extra miles I Related DoorDash Mobile app Food Information & communications technology Technology forward back r/doordash_drivers A safe haven, where dashers and non-dashers may band, A space where drinks and laughs can flow, A place where everyone is free to roam. I just got burned by a driver delivering to the wrong address. $11 this time of day) Im out of pocket around $20 for a delivery that Google Maps navigation may have trouble with your address (AFAIK Doordash uses Google Maps technology for their in-app navigation). r TL:DR - I never updated my new home address and now my tax info will probably be sent to the wrong place. This is especially important if you’ve Are you tired of getting food delivery at the wrong address due to an outdated DoorDash account? Perhaps you’ve recently moved or changed your address, and you want Just took an order last week that went to an apartment building, but the address listed for a hotel down the street. No delivery fee on your first order! Has anyone else been routed by the doordash app to the completely wrong location? Advertisement Coins. My address has a letter at the tail end, but is next to a building that shares the same address minus the letter, so I’m used to mix ups but never this many. Two consecutive orders in one night were both delivered to wrong address If the customer accidentally put in the wrong address then they should have to cancel the order and place a new one. DoorDash sent me a no delivery email, I explained what Posted by u/Educational_Sun2601 - No votes and 28 comments Hello u/STRMTomah, please take a moment to review our subreddit rules if you haven't already. One time, the address in the app was 4 miles away, but the customer lived 25 miles away. Related Related DoorDash Mobile app Food Information & communications technology Technology forward back. Doordash cares nothing about their customers. I couldn't go walking around to look for it because I am recovering from knee surgery. What would you do in NEWS: DoorDash is no longer allowing tips! If you're having any issues with the DoorDash app, please post a screenshot and description of the problem in the Weekly/daily app crash/issues Mega Thread! Tax time is approaching! Share your tax tips and tricks in the Helpful tax advice Mega Thread! I am a bot, and this action was performed I visit here often and after many DoorDash orders over the years this was the first one to get it wrong. It will show you where DoorDash Secondly, if your address is particularly tricky to get to, consider providing more information in the DoorDash app, such as detailed directions or even texting the driver directly. Even if you realize your mistake, canceling Seems to me the merchant had your address wrong the whole time. For whatever reason, doordash puts a different store's name in front of the address. They put the wrong address in, it’s only fair that the consequences should be theirs. And if they aren’t getting their food, yet still ordering, then it’s on them. I was using the in-app navigation, then looked it up on Google to figure out what was going on, contacted dasher support, and before they got me any help I went back to the map in the app and it figured DoorDash takes into account location of drop off so, if driver took the photo and the location is correct that is also factored in. Dasher delivered to wrong address, showing wrong house number in the photo and pizza sitting in their open garage. Well, it was the correct address in the app, the customer forgot the EAST part on the street name. I deliver to the address on the app and nowhere else. I completely sympathize with Doordashers, especially in our current economy. r/InstacartShoppers. 30 min later they start texting me saying it’s the wrong house and everything. Reply If you use DoorDash, at some point, you might end up with a bunch of random saved addresses that clutter up your DoorDash app. With that being said, fvck any customer who thinks moving food to a different address for the fun of it is a good idea. 40 for 3mi order, I'm actually getting a $7. So either the customer input the wrong address or maps took you to the wrong address. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, OTC medicines, flowers & more. It gave me correct delivery addresses, but would send me to KFC 40000 miles away. You’ll do the following: 1. They never looked around suspiciously so I marked it delivered and drove away. IME, Google Maps disregards the street name in the address and routes me as close to the map pin as possible. I did deliver to the address that was showing in the app and then they text me saying it was the wrong house. So I enter the address in my gps, and bring them their food on my way home. Unofficial DoorDash Community Subreddit This just happened to me today. I thought that if I resent the email I can update the I picked up my first order this morning and the in-app navigation sent me 25 miles in the wrong direction to a non existent address. Valheim rather than sending the address, and then the map app extrapolates the address from the coordinates. After a few times of them going to the wrong address, I've added my gps coordinates to the shopper note but they don't always read the note and still get lost. r/UPS. Unofficial DoorDash Community Subreddit Members Online • YoloRocks125 . If the delivery is to the wrong address: If DoorDash delivers an order to the wrong address, they will work with you to resolve the issue. Changing your address on the DoorDash app is a simple and straightforward process that can be done from your smartphone or tablet. When you get to the delivery address, double check it again on the app and on the property. I’ve never seen an option to move a pin. Just follow the steps below to insert a new address or edit an existing one: Go to the If DoorDash delivers to the wrong address, the first step is to contact their customer support team as soon as possible. Ask a question Loading. TL:DR - I never updated my new home address and now my tax info will probably be sent to the wrong place. Figured the customer made a mistake, so I called customer support to have the order closed out, and they informed me that it was the apps fault and to put the address into a different navigation app. When the order comes through on the app it will say that the drop off is 3 miles away. They probably work at the hospital and forgot to change their address to their home address when they placed the order. Ask a question Search Search Close. DoorDash’s Policy for Misdelivered Orders. The owner came out as I had the food in my hand so I played it off as "Oh, sorry this is the wrong address for this order. I looked the address up in a different app, and it took me to the right location. Contact support and they should pay you and tell you to keep the food unless you get an idiot rep. Can’t get a refund on wrong address . As a frequent Doordash customer myself, I could never stand for that type of behavior from other fellow Doordash customers. There are a few regular customers that I deliver to where the app sends me to the wrong address via Apple Maps when When DoorDash sends your order to the wrong address, they don’t just shrug it off. Could be a violation going to unauthorized It’s dark, no one around. Period. But decide that the correct address is on my way home. If your order was incorrect or missing items, that is normally the restaurants fault. Auto correct sucks sometimes. The address itself on the doordash app was correct. I would like to update my address and on the Dasher app, my address is not listed to edit. I can't believe I'm the only driver seeing this. No matter what you do, if you click “directions” in the doordash app, it may be a different (but in my case, specific) place that’s obviously not the drop off. I realized it was wrong and called support. During that 20 minute incident, I ended up getting a call from DoorDash explaining that my dasher was still willing to deliver my food even though the address was wrong, as if it was somehow my fault. 2. ALWAYS goby doordash app asdy It's the directions button inputting wrong info, the end destination in gps hasn't been matching up with the app, always gets me on the right street but a house or 2 off, drivers need to double check every address in the app and not trust gps. A place for Dashers and non Dashers to hang out, so long as things remain civil. Which is pretty stupid and they do need to correct this issue. Totally my fault, was on a double delivery & distracted. Sometimes when we try to input the directions it gives us a different address; not even a complete one at times, it’ll just take us to the middle of a road and say we’ve arrived. After not seeing the food outside I checked the photo and saw the wrong apartment number, then messaged the dasher and after a few minutes of no response I asked for it to be redelivered in the app. I had one time the customer put in W 900 xxxxx street. The customer service person. He said i should have called him but that wasn’t specified in the instructions i had. Always double check the address when you click Directions. DoorDash App Crashes: Symptoms, Causes & 7 Ways To Address It When the DoorDash app crashes, Dashers and customers get worried and frustrated about their orders. Related DoorDash Mobile app Food Information You can easily change your address in the DoorDash app by going to the Account tab in the app. Go to the order in your DoorDash app. Don’t go to any address sent in App without contacting DoorDash support first and having them ok it. Tap on Addresses. 10 minutes later they message me telling they put the wrong address and left it at the wrong house. Since I was still there, I grabbed the food back and contacted support. According to Doordash policy, an incorrect address is Wrong address So my address is number 15 and I’m really confused. Basically, you have to be close enough for the app to bypass the "I've arrived" step. If you have already ordered DoorDash delivery, then realize that you have chosen the wrong address. The quicker you let them know, the sooner they can swoop in to save the day. DoorDash Delivered Order to Wrong Address. OP did nothing wrong. The W actually caused issues. 5 miles away, on the contrary when I put the pin over my location, the address is shown wrong. now I will say that a lot of people do this. The correct address was 900 xxxxx street not W 900 xxxxx street. r/doordash. First, DoorDash encourages you to contact their customer support Did DoorDash deliver your food to the wrong address? You are probably wondering what you should do. Ask a question End of Search Dialog Description. you hit the directions button and it takes you somewhere else rather than the actual address. Could be unsafe and telling DoorDash your whereabouts could save you. A few times, it is the map app that sends me to a different address than the Dasher app. I tried changing it to the grocery store literally across the street from me, but the driver still got thoroughly lost and told me they just went where the app sent them. Q: Am I going to be deactivated? A: At this time, a single contract violation for wrong order delivered does not constitute grounds for deactivation. Now the system considers how close we are to the address in app and if not close, only pays half. 123 main Street on doordahs, doordash marks a pin then sends THAT to Google maps so sometimes google maps changes the address. Your job is to deliver to the address in the app. to xxxxx Hill Ln. I've talked to customer service and it was fixed for a day, but came back. If Related DoorDash Mobile app Food Information & communications technology Technology forward back. I'm not talking about accidentally switching orders from a stacked delivery, and I'm not talking about when Doordash's map sends you to an ENTIRELY different area (yeah that happened to me twice). Members Online. Only 2 stick out. I simply put a note everytime, but every now and then the drivers mess up, not that I blame them. The update came out mid dash so I just dealt with the bad addresses, as I know all the food locations around my small town. Food Delivered to wrong address . The address is correct in the app, and we even write additional comments to make it easier (Upper Middle apt #1). Then you look in the app and see that they have delivered to the wrong address. Related DoorDash Mobile app Food Information & communications technology Technology forward back. Enter article content here. Get delivery or takeout from Apps All Around at 395 South Cedar Crest Boulevard in Allentown. No, you're not. I’ve had this happen on several occasions, The DD app is sending the wrong info to Apple Maps. A: If you receive a wrong order delivered contract violation, it will appear in the Ratings section of the Dasher app. I don't get how this could happen. If you're having any issues with the DoorDash app, please post a screenshot and description of the problem in the Weekly/daily About DoorDash In-App Navigation Overview . Unofficial DoorDash Community Subreddit. r/Ulta. r/doordash_drivers. If it was substantially more than the address in the app, then I'd decline to deliver it and call support to cancel the order. Tell em this is the address I have and drop the food at park sign and end my dash. smart drivers won’t take orders in In both orders, not only did the Dasher app mark the wrong address in the navigation app, but they marked it in completely different sides of town! So when I as a Dasher think I'm getting a $7. 0 coins. Premium Powerups Explore Gaming. Customer provided wrong address 7 miles off of her actual location, will I be reprimanded for marking delivered at the address she provided me when support told me no extra compensation? It was a leave at door order, I dropped it off and left. Plus, I called DD dasher support and told me to change it myself on my dasher app since they could not change it themselves. usually doordash will stack orders going generally in the same direction, so in the case of the guy you called he might be multiapping and routing to another app’s order first. Agreed. Related DoorDash Mobile app Food Information & Yes, out of 3,000 deliveries I've had the wrong address on the map about 10 times. the only other thing i can think of outside of the navigation system messing up is your drivers might have stacked orders and you’re the unfortunate second customer. I thought that if I resent the email I can update the Seems to me the merchant had your address wrong the whole time. If I even delivered to the address on the app, I'd just leave the food there. I had a diner who provides me a wrong address. When I've ordered doordash maybe 5 times, and it keeps sending the driver to the wrong location a half-mile away despite putting in the correct address. So he called 3 time’s and they denied his The first time I had an order to a particular McDonald’s I was sent to the wrong place by GPS and it turned out the Dasher app literally has the wrong address for the store. Unofficial DoorDash Community Subreddit Wrong address? I dropped off an order that was a “hand to customer” but I was told to just put it on the porch. Protect yourself. We contacted support SEVERAL times, but they continue to say that doordash policy is that a team investigates before a refund is given. Question So I live in Bronx, NY, moved in a couple months ago so still gauging the neighborhood. To edit an existing address and/or the delivery instructions: Delete the address and then follow the add a new address steps; FOR MOBILE APP USERS: IOS If you do not have an active delivery in process, you can change your delivery address through the DoorDash App by following these steps: Tap on the Account icon at the top. You pick up the order and then start driving to the address in your car and then you get a message from them "oh, I put in the wrong address, it needs to go here" and then the address they give you is 8 miles away. Related DoorDash Mobile app Food Information & communications technology Technology forward back r/doordash_drivers A safe haven, where dashers and non-dashers may band, A space where drinks and laughs can flow, A place where everyone is free to roam. In retrospect, maybe I should have verified with the customer that I was at the correct address, but I know DoorDash has a system in place where if you’re further than the delivery area, it won’t allow you to complete the delivery. who tells you to return the food or deliver the extra distance for free. All the app is for the most part is a tracking device also. Lastly check out the Wiki FAQ before submitting a question. Doordash has to deal with a lot of shitty Dashers who are stealing food and leaving orders in weird places. This would also explain why a store much further away from your location filled the order and it was delivered to an address fairly close to that other store. How in the world are you going to order food, not notice that you put in the wrong address (which is like on the other side of the city), turn off your phone so the dasher can’t contact you, wait +3 hours to notice your food hasn’t arrived, notice that the address in wrong and have Sometimes they have the audacity to ask the drivers to drive back and pick up the food from the wrong address and deliver it to the right one again! Like we out here serving the community and shit 😂 Related DoorDash Mobile app Food Information & communications technology Technology forward back. Even if that's in a strip mall parking lot behind a gated and walled off apartment complex. DoorDash is. Not once have I seen an address change that resulted in either the same amount or less mileage. Their phone wasn't in service so we weren't able to call them back. Text them a picture of it and they said it’s not their house. While this is understandable, there are ways you can address it, especially if it is not a general problem. r Agreed. Nevertheless, they are not completely I got a delivery for Moe’s, accepted it. This may involve re-delivering the order to the correct Weird thing was the app told the dasher it was my house number when the number wasn't even close. I usually catch this early and type the I'd check on Google Maps to see if the correct address was about the same mileage or less than the address on the app. For some reason, the location was pinged in the wrong location. Thanks for making a r/doordash submission, Related DoorDash Mobile app Food Information & communications technology Technology forward back. I didn’t realize I dropped it off at the wrong house obviously as it appeared I was at the right place on maps but I didn’t triple check the address so. Please contact the moderators of this subreddit if you have any questions or concerns. r Conclusion: DoorDash Driver Going the Wrong Way. Advertisement Coins. Unofficial DoorDash Community Subreddit Except they put notes for me saying that they had put the wrong address and gave me very vague directions on how to get to the actual address. 10 minutes later the guy calls me pissed that he didn’t get his order and so I circled around to try and get it figured out. owkgc zki apye mikyi qtz payuf wxpb mkg ebyy ijzbljy