Servicenow lookup multiple choice reference qualifier.
So Variable 1 is a lookup to the reference table.
Servicenow lookup multiple choice reference qualifier Is there a field type in ServiceNow that allows for the selection of multiple choices at once? List field can refer to another table and show the reference Reference qualifier in Variable Set, based on variable on the order guide in Developer forum yesterday; Help with override reference qualifier in Developer forum Tuesday; convert simple reference qualifier with Advanced reference qualifier in Developer forum Monday; Allow users to modify the filter in the reference field search window in Hi, I am trying to set a Lookup select box to work with a dependant field. update(); }} **Note that I ended up switching my 'Lookup Multiple Choice' fields to 'Select Box' fields since setting the reference qualifier would unnecessarily burden the server. category. Approach 2: Using Script Include and Reference Qualifier Hi, if you have a field in the table for the lookup select box called 'u_order', then use the following reference qualifier: "ORDERBYu_order" in the type specification. setValue('field', response[i]); advantage of using g_form. Reference Qualifier: javascript:'u_col1_value='+current. Hello, I have difficulty to setup advanced qualifier, and hope someone can give me some idea. In the form there is also a requested_for variable that defaults to the current logged in user, so when the form orginally loads, everything works fine as the script below runs to ServiceNow Learn more about ServiceNow products and solutions. Loading Loading Documentation Find detailed info about ServiceNow products, apps, features, and releases. do%3Fsysparm_query%3DnameSTARTSWITHincident%255Eelement The problem that I am having is that I want to use variable values that are selected on the current form as the values for the javascript:<function ()> in the reference qualifier that I Dependent values of Reference Qualifier on Lookup Select Box Variable not updated in platform Release All releases Cause Attribute 'ref_qual_elements' was missing in variable attribute "Reference qualifiers are used to restrict the data that is selectable for a reference field, using either the auto complete support or the magnifying glass lookup icon. I ServiceNow Learn more about ServiceNow products and solutions. use all gs. The Reference qualifier noted here is what is actually controlling what you see on the incident form. reference qualifier filters choices based on a checkbox on the table . Impact Accelerate ROI and amplify your expertise. Hi All I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. Check below for advance reference qualifier. limit property. I have two fields called ‘Owner department’ and ‘Catgory (DX)’ on incident form. If they pick that Target Variable Lookup multiple choice,Lookup select box,List Collector. Script include in advanced reference qualifier will pass current object incident type and function in your script include will return category. I needed to add a reference qualifier to list only assignment type groups for assignment group on a Change record. vm_user; . It has to be a List field because a single hardware model may reside in multiple location types. setValue('type', 'sysid1'); g_form. My variables: Segment. assigned(). FunctionName(current. I added the provided Reference Qualifier and Variable Attributes to the Sub Category variable and it returns all Sub Categories. B. Instead of re-creating all of the choices in the variable and having to maintain them in two places, you can use a variable type of Lookup Select Box. u_bcd); The sc I have tried to Display a reference field as a choice list, but is not working. We have catalog Item with MRVS. In the reference qualifier, I want to write script that display only "--None--" without displaying any Reference qualifier in Variable Set, based on variable on the order guide in Developer forum Thursday; Variable attributes for list collector on cmdb_group_contains_ci in Developer forum Tuesday; Help with override I am trying to figure out how to create an encoded query string for a reference qualifier or see if I have to possibly script this. Learning Build skills with instructor-led and online training. Populate lookup selectbox choice based on reference field Go to solution. Additionally, I came across an article that also supports this approach. u_class_category_of_asset+'^install_status=6'; ServiceNow Learn more about ServiceNow advanced reference qualifier on a reference field? bigbacon. Here is the script Documentation Find detailed info about ServiceNow products, apps, features, and releases. Type : Reference => Hardware (alm_hardware) table Filtering a specific group using Reference Qualifier in ITSM forum yesterday; Remove all value from reference field in ITSM forum a week ago; Function parameter passing as empty while calling the script include function in reference Qualifier in Virtual Agent forum 2 weeks ago; Called script include using reference qualifier ServiceNow Learn more about ServiceNow products and solutions. Then with the lookup table filtered on the Program and Subsection, choose the test. ServiceNow Learn more about ServiceNow products and solutions. Both are reference fields. I have a catalog item which has 2 variables 'requested_for' and 'store_no'. The first is a lookup select box. That reference qualifier can't work with that Script Include as the name of the SI needs to be getAssetInfo with a function named returnQuery, following the reference qualifier format. All choices are stored in sys_choice table. A. Mark as New; 1) App ( lookup select box ) variable with cmdb_ci_service table reference. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. grScOptions. if you have to display multiple options under these reference fields, then you can simply create a for loop and use g_form. One of the team who uses a specific view wanted to remove this ref qualifier condition. The choice lists are now populated via the client script. I create a custom table called Test, which also has 2 fields, Location(u_choice, type : Choice) and Place (u_place, type : references). ServiceNow offers many standard reference qualifiers in the base system. Contract Number - Single line text (independent variable) 2. set Use reference qualifier to simple And Required condition Ex:- Documentation Find detailed info about ServiceNow products, apps, features, and releases. Have gone through some links but the problem is we don't have any flags in Reference table linked to Select Box Options to GlideRecord or to use reference qualifier Not sure if Variable 2 is the one that needs the reference qualifier, but according to the documentation Service catalog variable sets:. Can someone let me know what that script would look like? I thought I was close a couple times, but I keep missing it. b. I have 2 lookup select boxes on a catalog item: Variable 1 . ; A catalog item can have non-scripted catalog UI policies. There you can find the details. setValue() is it will help in adding multiple field choices on a reference field. Add Reference Qualifier and Variable attributes as shown in the above image. type);//on the table side if you are on catalog sidethen use: javascript:new TestingReference. element is u_location_type. the Hardware form) Lookup Multiple Choice (creates radio buttons using data from a table) Lookup Select Box (creates a choice list using data queried from a table) Note: While it's often mentioned that using if-else conditions in reference qualifiers might not be considered best practice, I've personally found it effective in many cases. Cheers If you populate the element field with 'client_role' on one or more choices, then your reference qualifier on the Client Role variable would look more like this: Then populate the element field with something else for the Transaction Type choices and set the reference qualifier on that variable with that same value. Once the user makes a selection, either User or Shared, I want the lookup select box to only show records who's "mailboxtype" (mailboxtype is a field in the table) matches the selection. In the script include I have added a query to get all the relevante categories and returning them, but the reference field is not populated. I have also tried to use a script include called by the reference qualifier. Variable 2. the reference field's display values are generally val1,val2,etc (which are being stored as properties) so, If my reffield is one of val1/val2/val3 --> my choifield should be set to choice1. Variable: Approving Manager Solved: Hello, I am trying to use an advanced reference qualifier to call a script include for filtering the assignment group. I've tried only showing the columns I want (with attributes), but it still Loading Loading From the variable in my form called old_computer, I used a lookup multiple choice option and as the reference qualifier I call the getAssignedTo(). Sriharsha3. name "ABC" it's a choice list, and another variable which is a List collector name "BCD". When I set the field a Simple Reference Qualifier it display a reference field as a choice list while on advance reference qualifier it is not working. Let's say the "u_place_holder" table with the "department" field So from this table's column "Department", all of the Finance, Marketing, Engineering, Sales, Procurement, Programming & Human Resource will become the choice list. companyname, current. conversational. variables will not work in reference qualifier in MRVS. g. This would be a I am trying to use 2 other list collector variables in order to filter down a 3rd list collector. refqualifier; grScOptions. 4. do?uri=/sys_choice_list. info() and look in the Script log statements module. 2 - Activate List V3 plugin: List v3 > Properties > Enable Unfortunately current. javascript:'element=apply_address_old' u_op_data_option_national is a Lookup Multiple Choice Field and gets his values from a table. question. I add to "Reference qual" javascript:'u_application='+current. I also need one of the groups to only show up for users that have a certain role. assignment_group. I need to filter values in Lookup Select Box depended on application selected in the reference variable. I would like to know how we can apply a dynamic reference qualifier/filter to this field, based on a variable in another variable set, called 'account'. They allow you to dynamically filter the available options Reference Qualifiers 1. Create a system property with the Value = the new reference I have a service catalog where I have two fields : 1. I want to be able to choose the Program first. The part I'm stuck on is making use of the Lookup value field, grScOptions. I've tried setting the main table fields up as choice fields using the lookup as the source of the choices, but then i can't filter it. based on choice field selection the reference field values should change. ServiceNow Learn more about ServiceNow products and in Script log statements. Switch the variable type over to a list collector. Create a system property with the Value = the sys_id(s) of the catalog item(s) that will use the new reference qualifier. Check this link, it will definitely help you I have a requirement like their is two fields one is choice and another is reference. ; Partner Grow your business with promotions, news, and marketing tools for partners. Shawn Dowler. Giga Guru Options. In Location I connect to Choice Table (core_company) of Area and get the choice value of Area. (Possible values: internal/external) This does a direct lookup from the Choices list of the backend table The reference qualifier I am using is: javascript: "nam Hello, I have a catalog item with a choice field. ; Store Download certified apps and integrations that complement ServiceNow. Pictures to follow: Script include: Catefory reference specification: Category field specification: Hi, I'm trying to do this on a catalog item field called "Request Item" to have an advanced reference qualifier on a reference field to only show results matching the following: User name variable on catalog item: Contact Variable on reference qualifier directed table: Opened By I Advanced reference qualifier to hide a value of a reference variable based on user's department in Developer forum Thursday; Hide Opened_For from the Assigned To Choice Selection for HR Case in Developer forum Wednesday; Slowness for Lookup to CMDB in Developer forum Wednesday Hi, We have a requirement for making a list collector field (server) to show choices based on the values of variables selected previously (environment, operating system and application). I have created choices for store field. We would like to show you a description here but the site won’t allow us. I have not found where I can do the equivalent to an If statement for it. Separate sys_ids with a comma, a space, or your favorite emoticon {;-{) 3. The reference qualifiers work just fine and my list from sys_choice is filtered I need to create a reference qualifier that is scoped to a particular group. example: choice field have A,B,C . Currently without selecting user name all assets are showing it should be empty if no user name selected. 2. Tera Expert Options. that is really overkill but I think handles it the best, is to disable the item and make a new version of the item. I ended up creating an helper table to store the choices with the label field as the display value and used List type fields to reference records from this table, using the reference qualifier to create the dependencies. I discovered that the reference table is task, which itself references another table. getValue () to capture the users selection, but now it's not returning any records: mailboxtypeLIKEg_form. MRVS contains below variable . The dependant field is called current. Solved: Hello , I have two variables Reference and lookup selectbox both referencing same table. The reference qualifier on the dictionary will not be applied to a catalog variable. The field I'm tried to display a as choice list has an advanced Reference Qualifier. I have one variable in the MRVS called “selected user” which is just a reference to the customer_contact table. currently setting up some customisation within outages and one of my requirements is to set the 'Task number' field's reference qualifier based off of which type of outage has been Reference Qualifier: javascript:’name=incident^element=subcategory^dependent_value=’ + current. if A is selects the reference field should show only few options. I have added reference qualifier on that variable but not sure why, it shows all the choices on form. Then, with the lookup table filtered on the Program value, choose the Subsection. Raghav 0 Helpfuls Reply. ex: g_form. Reason for this, we had a product for ordering new mobile contracts and a second to change options for existing contract and we wouldn't make the 10GB Flat available initially, therefore we need a way to remove the option if the item is "New Contract". How can we script a variablr reference qualifier to show variable drop down only if depended value is not empty. Please Let me know if this is feasible or not . This filter works for every choice except one choice. Must not be in a "Retired" How can I call 2 functions in a reference qualifier? I need to be able to select a user in assigned_to and only return groups they are a memberof and that has a group type names ITSM I have tried the below but cannot get the groups filtered by group type So if no assigned to is selected the group li Record Producer Lookup Select Box in Developer forum 2 weeks ago; Too many choices in catalog item variable in Developer forum 3 weeks ago; Filter option in lookup select box basedd on value from another lookup select box in Developer forum 3 weeks ago; Custom workspace search icon for the reference field not working I am working on a form that has a variable that needs to be able to pull a choice list from a group within a table. I am having a hard time getting this to work with an advanced ref qualifier and the ref_qual_element. Just create one script include and pass the value of assignment group type through reference qualifier. Further down the form there is another reference field that references to groups. Beyond that, I tried this in my PDI and was surprised it worked as 'type' is not the best choice for a script variable name since it could be a system/reserved word. Add a reference qualifier of “question=XXXX” where XXXX is the question’s sys_id. ; Catalog UI policies and catalog client scripts defined at the item level are not applicable for variables in a multi-row variable set. variables R eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. The 'alerts' don't work in server scripts. Snow Tomcal. OR It can show filtered results of the corresponding gr Hi, I'm sort of new to ServiceNow and was given a task to make "Assigned to" only shows members of the selected "Assignment Group", wherein Assigned to field will not show any choices unless the Assignment Group field is filled out. Name: asset. To set the choices, go to the form, select a team, then right-click the sub-type field and edit the choices. Store Download certified apps and integrations that complement ServiceNow. Reference lookups on forms when using List v3 do not apply the reference qualifier filter. getInfo(current. It appears for reference variables when Use reference qualifier is set to Dynamic . Mine, which I believe is out of box, look like this:. Mark as New; I have a catalog variable named ergo_keyboard_choice that looks up values in the u_ergonomic_equipment table nut the selection criteria needs to be able to change based on As Lookup from table we will use the Choice [sys_choice] table and the Lookup value field will be the Label. If you populate the element field with 'client_role' on one or more choices, then your reference qualifier on the Client Role variable would look more like this: Then populate the element field with something else for the Transaction Type choices and set the reference qualifier on that variable with that same value. For this solution, I will create I tried modifying the ref qualifier using g_form. getUserID(); But this just fetched record for that user. inactive is false. You can use advanced reference qualifier and configure script include. For instance, the reference qualifier on the Vendor field on asset forms (e. So when I select a country in Country field, then only states of that country should populate in State field using 'cmn_location' table data. I am able to use "reference qualifier" and "variable attributes" using "any one" column value . Can we remove this ref qualifier condition on t Thanks to all for the suggestions. Steps to Reproduce 1 - Login a pre-Jakarta instance. I doubt - sys_choice table having an entry and make any custom table or decision I want to restrict the groups displayed in the assignment_group field on the incident form using a reference qualifier. I am applying this to the "Affected CI" field under Incident. Go into the Dictionary for the second field and set it to be dependent upon the reference field. For more information about this property, see Service Catalog properties. If "Room Name" is a reference, then Lookup value field has to be Sys ID. 0 Reference Qualifier:- Reference Qualifiers are to create filters that restrict the data that is returned for a reference field. So variable BCD depends on ABC variable. name: category. sys_user field that references only a particular group. Application service ( Reference field ) Based on the service offering selection its application service values should display. A List field is capable of referencing another table and displaying reference records akin to a reference field. Tera Contributor Options. I am trying to add a reference qualifier to filter out options based on the parent of the record. Partner Grow your business with promotions, news, and marketing tools for partners. Right click on the Field And Go to Configure Dictionary. You can use reference qualifier with qualifier type as simple and you can use multiple condition type set. Hello I am trying to filter a reference field (cmdb_ci) with an advanced reference qualifier, which calls a script include. We have a table that is more or less a lookup but we now need to get a User reference instead of just using that lookup table for choices so the reference field to User needs to only shows those specific selections. and using a reference qualifier, I was able to get this working grScOptions. They allow you to dynamically filter the available options In this scenario, Variable A is the field on Table A that you are observing for changes (e. now I want to add this filter condition operational_status=1 along with the present condition. How do i tie all of this together in one reference qualifier. addOption() method to add the users assets to the field nothing happens. First one is Country and another one is State. Eg-variablr should show user assigned assets based on username. Variable on Catalog form. This works when the form loads, but does not change the reference qualifier when I change the Owning Group on the form before saving. For Category the Lookup from table is Software Product and the Lookup value field is Category. var Hello, I am trying to populate a Lookup Select Box with the list of Mobile Phone #'s that is associated with a requested_for on an requested item form. request_source. Reference Qualifiers are generally used when you want to limit the selection in reference fields (lookup select box, reference fields, list collectors) based on some conditions. status=active); Variable B is the reference qualifier that you want to activate when Variable A In an out of box Kingston instance: - Import attached update set - got to /nav_to. Assets (Multi row variable set having one variable of type reference to asset) Now, when I enter Contract Number, I should see only those assets which are associated in that contract. We have a table including these 4 fields. Using the Reference qualifier we can then create the actual dependency between the Category and Subcategory Reference qualifiers are used to apply query on fields/Variables of type reference in ServiceNow. Once that is selected, you can use a reference qualifier to them limit the amount of data (users) that would show. Hi, You should check the table name from your subcategory field in catalog item i. category Now this is how these two look in Hi All, I have a variable. In the form there is also a requested_for variable that defaults to the current logged in user, so when the form orginally loads, everything works fine as the script below runs to Documentation Find detailed info about ServiceNow products, apps, features, and releases. I have followed the Document Documentation Find detailed information about ServiceNow products, apps, features, and releases. Only if Room Name is a field of type Choice, or String with option to display as choice, would this setting be possibly correct. we have used Reference qualifier to achieve this and it was working fine earlier , but now we got the requirement to change the service offering field from reference type to Look up select box , Hi experts, we have reference field called 'User' on a table with active=true as reference qualifier condition. The script filters. So I have used a reference qualifier in BCD variable. You will need to apply a reference qualifier on the variable as well which is located under Type Specifications tab, e. On my hardware model, it works just fine. Create a system property with the Value = the original reference qualifier. Ex: If variable name for lookup select box 1 is => envtype. if reffield is one of val4/val5/val6 --> choifield should be set to ServiceNow Learn more about ServiceNow products and Change a reference qualifier based on which choice is selected on a dropdown Go to solution. I have tried doing it by making the variable both a reference field and a lookup with no luck. Please mark reply as Helpful/Correct, if Documentation Find detailed info about ServiceNow products, apps, features, and releases. Note: onSubmit catalog client scripts are not supported for a multi-row variable set. But since we can change the value of We would like to show you a description here but the site won’t allow us. Type : Reference => User (sys_user) table. Here is an example of a dynamic reference qualifier script: Since you are referring to a HR Case, your environment may be different than what I'm doing to my PDI, but if the Type/service_offering field when you view the Dictionary Entry shows that this field is on the task table, you'll want to leave the Reference Qualifier on service_offering as it was out of the box as changing the Reference Qualifier where you have Filtering a specific group using Reference Qualifier in ITSM forum yesterday; Remove all value from reference field in ITSM forum a week ago; Function parameter passing as empty while calling the script include function in reference Qualifier in Virtual Agent forum 2 weeks ago; Called script include using reference qualifier ServiceNow Learn more about ServiceNow products and solutions. ServiceNow ServiceNow Learn more about ServiceNow products and solutions. This script include then gathers all choice records that match the reference qualifier and return the sys_ids and display Option "Lookup value field" on the Lookup Select Box variable indicates which will "provide" the value for a choice to store in the database. ; Partner Grow your business with Currently we use a reference qualifier to determine what fields are available in a reference field. Sub segment Suppose If Option A is selected then we want to show 5 Choices in Reference Type Variable ,How to Show Choices in Reference Type Variable based on Choice selected in Select Box . Variable attributes: ref_qual grScOptions. Reference: alm_asset. Currently I have a reference field (Category and Subcategory) that is doing a lookup on the sys_choice table. Variable attributes: ref_qual A catalog item cannot have more than the number of questions specified in the glide. Hi hi, I have a script that looks up a Lookup Multiple Choice variable then looks up valid items for that variable based on the table it pulls its choices from and the reference qualifier set. Sub segment Another approach is to use a dynamic reference qualifier that queries the cmdb hierarchy at runtime to determine the available Configuration Items. To achieve this I have created one Script Include and called it in Reference Qualifier. Add any choices your variable needs. By default, this number is set to 10. Variable 2 is a lookup to the reference table but with variable 1 as the dependent value. I specifies the choice table, and the reference qualifier is written in javascript. Check the records being referenced: If the reference qualifier is not filtering records as expected, review the records being referenced to ensure that they meet the Utilize a List field to enable the selection of multiple values, or alternatively, resort to the creation of multiple checkboxes. So Variable 1 is a lookup to the reference table. Follow the Steps below:-1. I can do that by using type'<sysid>'^active=true . For Sub Category the Lookup from table is also Software Product and the Look up value field is Sub Category. reference: cmdb_model_category. From Message Select this option to define the operation based on the incoming payload. Assignment group reference qualifier: javascript:new TestingReference. This field appears for list collector, lookup multiple choice, lookup select box, reference and Requested For variables. getSession(); Use Case : We have catalog item having . Hide Reference Field if Reference Qualifier Generates No Choices Go to solution. javascript: current. category; ServiceNow Learn more about ServiceNow products and solutions. type of variable->Lookup select box. However, the List field distinguishes itself by offering the flexibility to make multiple selections Reference qualifier in Variable Set, based on variable on the order guide in Developer forum Thursday; Help with override reference qualifier in Developer forum Tuesday; convert simple reference qualifier with Advanced reference qualifier in Developer forum Monday; UniDirectional: JIRA Integration with ServiceNow using JIRA SPOKE I would like to use a multi-row variable set to display a list of users. A reference field stores a link (reference) to a field on another table, I have 2 lookup select boxes on a catalog item: Variable 1 . 'requested_for' is auto populated with logged in user details, it can be changed too. How can make the store field dependent on region. In the 'Subcategory' variable I have this reference qualifier: javascript: "name=incident^element=subcategory^dependent_value=" + current. e, Goto Maintain items --> Search Catalog item --> go to variable / variable set tab --> Open the Subcategry variable field and check table name and dependent value. javascript:'model_category='+current. Kind regards, Kai ServiceNow Learn more about ServiceNow products and solutions. @Snow Tomcal make sure the backend value of choices in field and variable are same. Apply reference qualifier like below in your lookup multiple choice as. I am having trouble building the reference qualifier needed to filter down the 3rd collector. Hi, I have a catalog item where one of the variables (it is part of a variable set) will display all assets assigned to a selected user, but then I need the requestor to select only one of the assets, so I would ideally like to use a multiple choice field type, but when I try and use the g_form. sc. so basically a In my table, there is a reference field say 'reffield 'and a choice field 'choifield'. Here is the current attempt at the reference qualifier. envtype For the choice list inside this newly created choice field, I want it to be able to reference to a table's column field. This is how we achieved it using gs. I need to customize it so that it will either auto populate based on that the value for the first choice field. function filterDe Option "Lookup value field" on the Lookup Select Box variable indicates which will "provide" the value for a choice to store in the database. Multiple teams use this form with different views. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. There is a field in the table (Type) to differentiate the data from App Good morning, We have a section on our ServiceNow instance where users can select a training course from a dropdown list, in this case Excel. I have seen many references to it should work it won't work and am looking for if this can work and how. Hello, I would like to set an advanced reference qualifier that dynamically limits records on a reference Field 2 [u_field2] basing on what the user selects on another Field 1 [u_field1]. In the Past we have used the following Script Include called filterDevices on a reference qualifier line for a reference field. variables Hello Experts, I have two lookup select box fields in Catalog Item. I have created 3 reference on my record producer. setValue('type', 'sysid2'); Reference: Choice [sys_choice] Reference qual conditions; table is cmn_location. However, I am unable to find the dictionary entry for assignment_group in the incident table. Thanks Hi I wanted to add a filter condition to a variable in catalog item but there is already an advanced reference qualifier present. Field 1 and Field 2 are reference fields which reference the same table [A]. Here are the variables: The tables referenced here have parent field to show which record is the parent from the former table (eg: a Tier 1 record i On the Catalog Item, I have the choice variables that are to be selected by the user and I am wanting the reference qualifier on the multiple choice variable to use the selected values but the problem is the reference qualifier is not using the variable values that are being selected, it is using the variables default values that they are Now this category field is dependent on Business Service field on story and same what I need is this variable on form should show choices dependent on one particular service. Mark as New; Bookmark; Doing it this way you'll have to have a second call in addition to the reference qualifier. Reference qualifier: javascript: 'model_category=' + current. v_BLine2 == '' ? '': 'u_group='+ current. if B is selects the reference field should show only few other options. I have a request form which the first variable which is a lookup select references the sys_user table based on the user_name and pulls a custom field of test_uuid as the lookup value field. My requirement is: Both are referencing Business ServiceNow Learn more about ServiceNow products and solutions. 3. I am trying to use a lookup select box to display options based on the user using a reference qualifier. I am using as my ref qual javascript:'u_user_uuid='+current. variables. javascript new ScriptIncludeName. I have followed the Document If this is for a catalog item/record producer, for exmaple, you'd want to use a list collector variable and referencing the sys_user table, or a "list" type field is this is for a table. 0 Helpfuls Reply. For Manager reference field, I used Advanced reference qualifier, in Reference qualifier javascript:getManager() Its Script include is as per the screenshot: Similarly, to get members, used Advanced Reference Qualifier, in Reference qualifier javascript:getMember() I need to create a dictionary override on the incident table with a reference qualifier that shows groups that are active and of a certain group type. The other is a select box with two choices, User & Shared. The reason for a catalog client script it so I can define the reference qualifier condition in each catalog item, using the shared variable set. You will notice that we cannot save until we give ServiceNow a table to reference so pick Question Choice [question_choice] 4. Go to Reference specification section inside. I tried modifying the ref qualifier using Dependent values of Reference Qualifier on Lookup Select Box Variable not updated in platform Release All releases Cause Attribute 'ref_qual_elements' was missing in variable attribute Resolution Add 'ref_qual_elements' For this, I made use of Reference Qualifier and called them in Script include. I have tried with dependent value but it works There is a choice field on [Table A] which has 3 options, if the choice is either one or two, I want to add a filter (state=active) to a reference field on [Table B] ***** SOLUTION***** I had figured out another method! On the Dictionary Entry Override for this column and the incident table, Override reference qualifier should be checked. In Place I refer to the core_company table, and the Place field depends on Location. Both variables are set to do a lookup from table sys_choice and are mapped to the fields matching their names. ServiceNow Learn more about ServiceNow products and Help with a dynamic reference qualifier for lookup select box conanlloyd. To learn more about reference qualifier you can check below Article by Gaurav, he has given many links and references with different example in his article: Reference Qualifier If we have complex queries want to make reference qualifier depending on other fields/variables on Documentation Find detailed info about ServiceNow products, apps, features, and releases. Why not just point your lookup select box to sys_choice and create a reference qualifier that takes into account the table name, inactive is false, and From the variable in my form called old_computer, I used a lookup multiple choice option and as the reference qualifier I call the getAssignedTo(). select table as "sys_choice" and then select "Lookup value field" as "Label" and "Lookup label field(s)" as value. So, feel free to utilize it as needed. So far, I've tried using the simple reference qualifier but I can't seem to get to it to work as intended. In the dictionary override for Change Request, I Hello, I am working on an advanced reference qualifier and need some help getting pointed in the right direction. Based on 'requested_for' the 'store_no' field should show only the stores listed for that user. I have Reference variable to application and Lookup select Box variable for modules. (). Currently the Lookup Select box has a reference qual containing u_type=excel so it filters on Excel only which refers to This field appears for list collector, lookup multiple choice, lookup select box, reference and Requested For variables. Kieran3. But since we can change the value of Hi, I'm using a Lookup Select Box variable in the Service Portal. In detail, the table [A] has the following columns: I have two variables in a catalog item. request. In detail, the table [A] has the following columns: 2. I had earlier set this up as assigned_to =javascript:gs. reference_qual = scQuestion. If you could just look at a user attribute ServiceNow Learn more about ServiceNow products and solutions. Ps - we are not ServiceNow Learn more about ServiceNow products and solutions. I figure I need to use an advanced reference qualifier but not finding a correct way to get what I need. 2) server ( lookup select box ) variable with cmdb_rel_ci table reference My goal is to make it such that when an "Application" is chosen then display only the CHILD with a ref qualifier on the PARENT that should be equal to the output of variable "Application" For the combination of col1 AND col2 AND col3 , there can be one or more values available in the table records. Depends on the value selected on ‘Ow Hi, I have a requirement where "region" field is a "choice" and has 4 values, and another field as "store" which has to be multi select, hence I had it as "list". I have tried to Display a reference field as a choice list, but is not working. Variable 3 is a lookup to variable 2 as the dependent value. Both fields are reference field, and are referencing another table (u_corporate_dx). Target Variable Lookup multiple choice,Lookup. I tried creating an OnChange client script that sends the group ID to a script include. I have multiple companies in my instance and only want to show the CIs that meet 3 criteria 1. This can be more flexible than a static reference qualifier because it adapts to changes in the cmdb hierarchy over time. Name : Requested for . Tera Guru Options. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Check this link, it will definitely help you Hi All I have a lookup select box and I want to write a reference qualifier which will populate the data based on data saved to requested For field. The first is a lookup select box and I'd like the second to be a lookup select box with a reference qualifier because setting it as a reference variable gives the same information as the third variable. getValue The field is not a field but is a "variable" defined as a "Lookup Multiple Choice" type and the Lookup from table is pc_hardware_cat_item and the Lookup value field is "short Lookup select box - Product Documentation: Vancouver - Now Support Portal Reference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. llzztn ewwir twcm zhlwx amxbtcw lnrsycs weetn vhdicd zorpx zbxm