Sky broadband down Looking for a fix please Dec 5, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. * The Product Security and Telecommunications Infrastructure Act 2022 (PSTI) and the Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023 Dec 5, 2023 · Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. Now it's starting to affect our work as the VPNs we use to connect into our work network go down all day. It has varied up and down over the years between 21 and 26 Mbps but from being consistently around 24 Mbps in the first half of 2024 it has now been reduced to a (rather surprising Nov 23, 2024 · FYI - After checking Down Detector, Sky has over 5000 reports of an outage since 8:50PM. internet, my phone says I have no. Broadband down Broadband down ‎02 Mar 2024 11:45 AM. Available and then a short time later connected but with no Internet. Supposed to be able to exit my contract as it's been below my guaranteed speed for more than 3 days now. Apparently this should stop the Internet dropping like it has. Mar 10, 2023 · Broadband is down, I have gone through all the steps that it has asked me on this app, on the sky box and even turned on and off the router several times. Any suggestions on how to fix this? Is anyone else's internet down? Jan 14, 2025 · Broadband down ‎14 Jan 2025 05:01 PM Hi my internet keeps going on and off have done all the checks the lights are green now but still not working and it keeps happening Nov 19, 2024 · My sky broadband is not working. Post 1 of 3 129 Views. . Sky Glass, Sky Stream, VM 1 Gig Broadband, Sony 7. Previously the 2nd and 4th were orange and now just the 4th. Options. Going around in circles in the sky app trying to find where to report Internet dropped from 75 to 43 all the week. ph/kylaofsky Facebook Messenger: m. Internet not working as of 01:00. My broadband worked perfectly well before you. Nope 1 week later & im still having to reset May 20, 2022 · Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Aug 30, 2024 · My broadband is down. If you get amber or red you need to follow the on-screen instructions. After rebooting the Sky Hub broadband seems to have come back on but the voice light on the HUb still shows orange. Internet button is off. Oct 7, 2024 · Sky ended up sending an engineer out to check my equipment. Jan 18, 2025 · My sky broadband has been down for several days, and when I went online to report it - my online status checker said that Sky are aware of the issue and currently working to fix it, there's no need to contact them further. Please fix it. I was unable to contact NOW or Sky as the broadband router is preinstalled in the apartment prior to my arrival many months ago, so I do not have an account for this broadband. Feb 6, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. We've had ongoing issues with Sky for 4 weeks now, they're blaming virgin media as they use their lines. Been like this for 6 months now. Dec 18, 2024 · Broadband having problems for even keep saying you fix it not been write since BT put new wire in the house. 2 different companies so it's not the VPN. Subscribe to Nov 12, 2024 · Broadband down ‎12 Nov 2024 07:45 AM My broardband is down overnight in the Southampton area, and i am trying to work from home - i have done all the normal stuff switiching on and off but my middle light is still orange and the others are green - Sky isnt reporting any problems in the area - anyone got any ideas which may help - i cant even 4 days ago · As Sky broadband is a domestic set up there is no extra or quicker support for those working from home. My sky broadband is not working . uk 6 days ago · Help for Sky Broadband & Talk. First couple of times it came back within 15 minutes but now there's no sign of it coming back on. Oct 2, 2024 · @Matt1970 if you run the connection test in the My Sky app over a mobile connection ignore an intialmresultvsaying everything is OK which it was when thst test was run instead click to run the broadbsnd test. When did the service go live? Broadband down ‎01 Feb 2025 11:59 PM. Dec 9, 2024 · Broadband down ‎09 Dec 2024 06:46 following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Aug 28, 2024 · Sky Stream: Say no internet connection WI-fi: Not working on any device The router, Sky Stream box, and computer all rebooted from cold. Nov 20, 2024 · Hi - I've got no broadband; the tests say everything is OK but there's no actual Internet! Tv service is unaffected but access to streaming apps is Down Detector takes much of its reports from Twitter, and that’s another good place to check. Jan 20, 2025 · Broadband is down, multiple restarts, still not working and unable to contact sky @Arch1hols @SkyHelpIreland I would not recommend Sky Broadband to anyone in Ireland. internet, my broadband router says I have no broadband internet or phone but this sky app says everything is working Nov 25, 2024 · Broadband down ‎25 Nov 2024 05:23 PM. You might need to purchase Sky Broadband down status report to get the actual outage and problem details. I am not sure what else I need to do. thanks Mar 19, 2024 · Broadband down for days ‎19 Mar 2024 12:40 PM Our broadband has been going off since Saturday, it says on the app ita fine but its not, irs cutting out constantly! Jan 15, 2025 · Hi, broadband seems to be down again in Keighley. ️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ️ Sky customer since 2001 Dec 5, 2024 · My broadband is not working and has been on and off for over a week. In the mean time he put me an ethernet cable from my sky q box to the router. Ive checked on Sky service status and they say there's an outage in my area since 18th September. 24 0240am. It msybe somectime Sep 10, 2024 · Sky Broadband has been down all day. Is DTI the ones who can investigate SKY? 2024-12-25 23:08:15 Dec 1, 2024 · My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. Have reset. Anyone else with same issue as system claims nothing down external Feb 2, 2025 · Sky Broadband is reportedly down for hundreds of users on February 2, 2025. I was told there is a known issue with full fibre. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet o Nov 21, 2024 · Hi, my sky box is showing a red light and isn't connecting to the internet. Going around in circles in the sky app trying to find where to report Nov 14, 2024 · @EmoRed a red light on the ONT box where the fibre terminates normally indicates an issue with the line so needs reporting to Sky Ireland so they can get the line checked. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. Despite Sky broadband guarantee this means absolutely zilch. They will be rolling out fixes/updates oct/nov. This is unacceptable. See the heat map of user-submitted reports over the past 24 hours and learn how Downdetector detects problems. About Sky Community Offers. Feb 1, 2025 · Re: Broadband down 1 week ‎01 Feb 2025 04:24 PM Yes tried twice, automated service just saying known fault and will let us know when up and working, round in circles springs to mind 1 day ago · My tv says I have no. Dec 15, 2024 · 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1. 2 days ago · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. the internet light is predominantly flashing amber and is unstable. LOB is clear on fibre, same as those of you above. Lights Oct 22, 2024 · My broadband keeps going down. It's becoming a right pain to watch anything. Please can you get it back up and running as soon a Jan 13, 2025 · My broadband is down despite the Sky checker saying the connection is good. Since I'm on Sky Fibre, which heavily relies on bloody OpenReach, it's quite a significant issue 😢 Feb 1, 2025 · You should be aware you're not talking to Sky Customer services via the community. Go to Ask For Help, and select Service Advisory. Sky aren't!!! 4 weeks!!! Jan 25, 2025 · My broadband is down, all lights are green except the far right light which is yellow. Strange **bleep** 6 hours ago a BT sales rep was at my door trying to get me to change from Sky to BT hmmmm . Post 1 of 2 97 Views. Mar 10, 2024 · @Icewolf83 & @Den16 it is inevitable that as there are over 6 million Sky broadband customers some will have issues at any one time. Jan 9, 2024 · I had no FTTC broadband a short time ago. co. Feb 25, 2024 · Hi Everyone apologies for posting so late but I'm at a complete loss, Broadband went down early hours Saturday morning unfortunately still no sign of it working. Nov 12, 2024 · Broadband down ‎12 Nov 2024 07:45 AM My broardband is down overnight in the Southampton area, and i am trying to work from home - i have done all the normal stuff switiching on and off but my middle light is still orange and the others are green - Sky isnt reporting any problems in the area - anyone got any ideas which may help - i cant even Nov 20, 2024 · Hi - I've got no broadband; the tests say everything is OK but there's no actual Internet! Tv service is unaffected but access to streaming apps is Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Please review and support a resolution asap. It's been 4 days now, and when I looked into how to get help, every avenue led me to chat bots that don't understand or help. Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. SO, one part says working, the other says not working. Jan 14, 2025 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The first time I raised a fault through the My Sky app and an Openreach engineer was required. Jan 10, 2025 · Sky broadband DOWN ‎10 Jan 2025 01:23 AM. I've done all the broadband tests on the Sky website and it states that the internet is working fine - when it is not. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. 0 Likes Reply. . Sky offers satellite television service as well as broadband internet and home phone service. Jan 28, 2025 · Broadband gone down ‎28 Jan 2025 10:40 AM My broadband was working fine but now has gone off I have 2 green lights and 1 amber tryed everything asked me 2 do but still nothing Nov 21, 2024 · Voice light is orange, but I expect that with no internet. Dec 27, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. In addition~ 1 day ago · What happing with Sky Broadband drop outs. Please do not PM me as they will not be responded to. This is the same for BT the affected areas across the country are also the same. If tgeyvaren''t call them to report the fault so they can get it checked out. 40pm. Broadband down ‎10 Sep 2024 06:18 PM. I am a fellow subscriber. Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. You can also find out about planned work and contact Sky if needed. Please Note: I am not a Sky employee. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and everything looks ok The lights on the fr Dec 22, 2024 · Between 4am and 6 am my broadband is down. Is there a phone number to actually speak to someone and get this sorted? Ha Jul 26, 2023 · Amazing coincident e my broadband went down an about hour ago something to do with the connect between the local exchange and my router. Nov 12, 2024 · I have had Sky Broadband Superfast (FTTC) for over 6 years with download speeds (at the router) of 24 Mbps originally. Posting publicly to a thread increases the usefulness for all. Jan 14, 2025 · Broadband is down I Wi-Fi. 1 AV Receiver Nov 23, 2024 · Broadband down ‎23 Nov 2024 06:40 PM. Reset everything. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). See full list on istheservicedown. Jan 14, 2025 · Broadband down ‎14 Jan 2025 05:01 PM Hi my internet keeps going on and off have done all the checks the lights are green now but still not working and it keeps happening. Sky Broadband has been down all day. What does this mean? How do we Dec 22, 2024 · The broadband goes up and down all day every day and has been like it for months. Jan 29, 2024 · I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Dec 24, 2023 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 4 of 7 Nov 12, 2024 · Sky broadband has dropped out 3 times in the last 24 hours. Did all the tests but no luck. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Mar 1, 2024 · This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Box only has 2 Green lights on. But no luck. You can reach KYLA through: Viber: mysky. If you've already discovered it starts automated then you've already rung it. Nothing. Sky Community; Discussions; Sky Employees are clearly identified as such. Bug of some sort I suppose. I now have red light on max hub again after it was working most of the day. On average now last 4-5 days the broadband has been dropping between 2-10mins each time. I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. Dec 11, 2024 · LS22 11. It has directed me to this forum for further help. Done the checker test and apparently all is fine. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off. Real-time problems with Sky broadband. Aug 16, 2024 · This is the second time my sky broadband has been down in 2 weeks. I have 4 lights on the router, usually all green but the last one 'voice' is orange again and I've got no internet. To check if there is an ongoing service issue in your area, just message our 24/7 virtual assistant KYLA. You can have a search for other people looking for problems but the quickest place to head is probably Sky’s own account – there, updates will be shared on any big outages, and you can also ask any questions about the ongoing problems. 1 day ago · The only other current model is the Max Hub which is essentially the same size as the Sky Broadband Hub. Openreach box working fine. ive switched it off at the wall but this hasn't helped. No way to report it online. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working Jan 14, 2025 · Like you I'm a customer here, Sky Employees are clearly identified as such. com. Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. Broadband has gone down yet again. Reply. Lights is on. All the info you need to get the best service. If you get amber or red please follow the on screen instructions. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 7AM BST (1AM Eastern Time). Subscribe to RSS Feed Sky Q | Sky Superfast Broadband | Sky Talk | Sky Hey, Over the last few weeks. 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Oct 6, 2024 · Woke up this morning to find the broadband is down again. Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. Please could you assist Nov 25, 2024 · SKY broadband down ‎25 Nov 2024 04:43 PM SKY bb has stopped working from 22nd Nov early morning, apparently it's a problem with SKY internally and not an Openreach fault, they are telling me it will now be Wednesday 27th at the earliest before they know what the issue is never mind fixing it, so 5 days to investigate, what a joke. Most issues fall into 2 groups the first is line issues which with copper phone lines shich can be decades old do fail. I have rebooted the router but it's still down. There was a power cut in my area for 5 mins this morning but it seems to have affected the broadband more. Check Current Status Dec 27, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. Over 70,000 Sky broadband users were affected by the outage at 10pm on Tuesday night accordi… Jan 24, 2025 · @GT387 . Sep 21, 2024 · My broadband is down this morning with the centre PON light flashing. In addition~ Check if Sky broadband, TV or phone service is down in your area. Check your services real-time for your Sky Broadband & TV. Make sure to have your 9-digit SKY account number ready for faster assistance. me/myskyupdates Oct 24, 2024 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 2 of 2 Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. See any issues that might be affecting Sky Broadband & Talk services. @Chellybubb if the hub is showing it is losing connection to the line call Sky to report the fault. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which laste Nov 23, 2024 · Broadband down ‎23 Nov 2024 06:40 PM. It was previously down for 3 days before Christmas with no explanation from Sky. Report post. 6 Gbps download). Nov 20, 2024 · We're in Southampton, SO16. Sep 21, 2023 · ISSUES with Sky Broadband appear to be resolved following a mass outage that hit the service on Tuesday. what do you suggest to fix this please. If someone has helped you then please click on the LIKES button in their post. One minute there is a broadband fault, the next it says everything is fine. Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. I have done the usual switch the router off, wait 30 seconds and try again Nov 7, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. Sign in to begin. Jan 7, 2025 · im having trouble with sky internet. Former Sky Q, Sky+ HD and Sky+ customer. Broadband not working therefore WiFi and tv not working. To run a network check, enter your Sky Talk phone number including area code. The checker insists the connection to my hub is up every time I try, I even tried it with the job powered off and it still insisted the connection to the hub was up! Re-seating the cables didn't help and nor did resetting the hub. The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH7, EH1, EH3 and EH16. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. do a Sky service status check it says there may be a outage in your area and they are looking in to it anyone else got problems with there Sky Broadband. We pay the top price for our area and seems to keep having these issues. Dec 17, 2024 · My broadband is down Report post. I guess it's a blip with sky's end and their system saying "this is fine guys honest" when it's not. virgin media confirming engineer dates with clients. That will tell you if Sky are aware of an issue in your area. About Sky Community Offers Feb 1, 2025 · All my security cameras are currently down. Dec 10, 2024 · Our broadband does not seem to be working today and the signal in general is not great. Report post Post 1 of 3 Mar 8, 2024 · Can you let me know if broadband in the London SE9 area is down Feb 7, 2025 · For the past day my internet has been down. Sep 21, 2023 · When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. Spoke to 2 sky workers Saturday one saying other people in my away having the same issue and other saying Nov 26, 2024 · Case in point SKY Fiber @SKYserves Ang mahal ng binabayad ko for their service, and yet their Internet is always down or intermittent. No signal or is internet not working? Here you see what is going on. Jan 28, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Apr 3, 2024 · The internet stopped working at 10. 1 day ago · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. The lights on our rooter have been alternating. Sky Community; Discussions; Broadband is down ‎19 Nov 2024 02:43 AM. Went down this morning and came back about 10ish. Sep 27, 2024 · Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. according to the sky tests that you run online there are no known issues in the area etc. 12. I can connect to the broadband, but no internet was provided. ️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile Oct 15, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. uzww aev wpom qfmlcg gdjkp qcrf oqjgi dsgb gdiq ycjz kkjfo nqjildc qroqzyw eyeg vam